Latest Contributions by MichaelBranscomb

Josh, Unfortunately there's no programmatic access to the directions tool. Regards Mike ... View more

Hi, Unfortunately neither of those URLs appear to be quite right. For example the URL: - http://www.forsten.sachsen.de/kartendienst/waldfunktionenVERSION=1.1.1 Should look more like: - http://www.forsten.sachsen.de/kartendienst/waldfunktionen?SERVICE=<MYService>&VERSION=1.1.1 Regards Mike ... View more

Hi, There could be a number of reasons for this. One thing to check first would be that it's not just a scale dependency setting that is making the service not appear when you add it to the map. ...But assuming that's not the case and the fact you mentioned that these services are in another branch of your dept my guess would be that it's something to do with the way their server is set up to return output images, or in the case of a cached service, return images from the cache - some things to try/look into: 1. One thing you could try is browsing the REST service catalog of their server - so replace http://<SERVERNAME>/arcgis/services with http://<SERVERNAME>/arcgis/rest/services then click through to the service you're trying to view and click the Export Map link at the bottom. On the page that opens, can you see the map? Note - you can right click on the image and check the URL. This will tell you if you're able to see dynamically drawn maps. 2. The service may also be cached, in which case Explorer will be requesting maps from the cache, which may or may not be on the same server as you think you're hitting for the service in the first place (i.e. for performance/architecture reasons the server admin may have chosen to store the map cache on another machine). You can check whether you're able to see one of these cached maps. When looking at the REST service page for the map service if it says "Single Fused Map Cache: true" then there is a cache and it shuld be detailed below that - "Tile Info...". Find one of the "Level of Detail" sections and click the "Start Tile" link. This will request one of the image tiles directly from the cache. This will tell you if you can see cached images. 3. If it were a firewall/proxy server issue it's unlikely you'd be able to connect to the server at all. Regards Mike ... View more

Heather, You didnt mention what format the database is but it may be worth spending some time invesigating ArcGIS Explorer - the list of supported data sources is http://webhelp.esri.com/arcgisexplorer/1200//en/add_content.htm. If it's suitable then you can download it here: http://resources.arcgis.com/content/arcgis-explorer/1500/download. There's also a Table Viewer Add-in in the "ArcGIS Explorer Labs" group on ArcGIS.com: http://www.arcgis.com/home/item.html?id=ee882a6bef9c4ae4be6cebd2e631ab4f which allows you to "...open geodatabase tabled and dBase files and display the data in a tabular format". Regards Mike ... View more

Paul, I've been trying to do some research on this. It sounds like you have a pretty new machine but just to make sure - are you Intel graphics drivers up to date? (you can check here: http://downloadcenter.intel.com/Default.aspx). Regards Mike ... View more

Fabio, Do you have any Visual Studio versions already installed? Looking online, there are quite a few threads on various Microsoft-related forums regarding this error for which the solution might be a repair of Visual Studio? I also sugest uninstalling and reinstalling ArcGIS Explorer. Regards Mike ... View more

Mike, Just so I understand the workflow you're trying to achieve: 1. What is the initial format of the data you have? (Shapefile? CSV?) 2. What do you ultimately want to do with the data? (use it in ArcGIS Explorer? Export for use in another application? Cheers Mike ... View more

Janice, Are the GIS services you're using internal - i.e. do you have ArcGIS Server in your organisation? If so, you're entitled to Technical Support with your ArcGIS Explorer deployment. Some other questions/ideas: - Do the basemaps still work? - Do the Find/Directions tools work? - Can you add map services from http://sampleserver1.arcgisonline.com/arcgis/services ? - Can you add map services from http://sampleserver3.arcgisonline.com/ArcGIS/services ? Regards Mike ... View more

Clint, Unfortunately the current ArcGIS Explorer (900/1200/1500) cannot be embedded within a web browser. We will certainly consider this for [re]inclusion in a future release. Regards Mike ... View more

Hi, Are you using ArcGIS Explorer 1500? (if not it would be best to upgrade). Have you downloaded the projection engine expansion pack? (http://resources.arcgis.com/content/arcgis-explorer/1500/download) Do you have ArcGIS Desktop? - if so try opening the raster in ArcCatalog and taking a look at the coordinate system listed in the raster properties. Regards Mike ... View more

Janice, This sounds most unusual - what I would expect to happen once you have deleted the caches is that the application simply begins re-streaming the map services. Just to make sure the delete function properly cleared out the cache folder you could open Windows Explorer then type %temp% in the address bar then look for the E3 folder and delete everything in there. Otherwise, try a new map (Explorer button > New) - do the services work in that map? Regards Mike ... View more

Annemarie, Are you services public? - if so please post the URLs and I'll happily test them. Otherwise, it's difficult to say what the issue might be. You might want to start by looking at the Capabilities of the services to see what order the supported coordinate systems are listed in and if you have control over the service perhaps ensure WGS84 is first, or alternatively DHDN is top. If you have ArcGIS Desktop as well, you could also try that route - add the WMS to ArcMap, change the coordinate system then save it as a Layer File and add the .LYR to ArcGIS Explorer. Regards Mike ... View more

Andrew, I suppose the issue here is that the ArcGIS Explorer map coordinate system you're working in might not be one that is supported by the WMS server. I believe the best solution in that case is to access the WMS in a specific coordinate system that the server is known to support (via the capabilities), which is likely to be WGS84 in most cases, then use the local GIS functionality of the application to reproject the downloaded image(s) to match the map. I would suggest there are also transformations available between almost all coordinate systems and WGS84, whereas the same might not be true for more specific coordinate systems. Having said that I would be keen to see an increased range of options available for OGC services in Explorer for the more advanced users - something we'll consider for future releases. Regards Mike ... View more

Hi, If you can post a snippet of your code I'll take a look. Is this version 1500? Cheers Mike ... View more

Hi, Can you detail the steps you took to enable the Show Popup option on the terrain profile (ProfileService) Add-in? As far as I'm aware, by default, the output of the terrain profile tool is a feature layer which does not have a show popup option on the right-click context menu because feature layers can comprise many features and popups are specific to a single feature. Regards Mike ... View more