Latest Contributions by MarkCooper5

Hi I have got a map in a new dashboard I have set up and it is not using the extent from the webmap. Is there a different place this needs to be set as I cannot find it? At the moment it appears to be using the whole of Europe, which is not the map, organisation or organisation region extent. Thanks Mark ... View more

Hi One of our teams have been out on a site and captured a lot of photos using quick capture. They now need to display these on a paper map - I cannot be electronic and I'm planning on using Pro (I am open to other suggestions!) I have seen an article on how to add georeferenced photos to a map but, due to the density of the photos, they really need to be in a label with a call out. Does anyone know if this is possible? Many thanks Mark ... View more

Hi We are using the Zone Lookup template, which is nearly doing exactly what we want. However, we an issue that we need to resolve, otherwise we may have to stop using it. The web map is using a service published from ArcGIS Pro and labels are set to always place. When this is viewed in the web map, this is also the case but when this is viewed in the app, only a few of the labels are placed - it appears not to be honouring the setting. Is there an easy way to force all the labels to show in the app too? As an alternative, I republished the service with annotation rather than labels but, because the app always displays the lookup layer above everything else, the annotations sit behind this and this will not work. Is there a way of always having the annotation on top? As another alternative, I tied to used the new ability in Pro of symbolising differently at different scales. Whilst this worked in the web map and in other web apps, this template does not appear to recognise the configuration. Is there a way to get this to work in this app? We are quite happy to download the app and host it ourselves if there is an easy code change that could resolve one of these or any other options. Many thanks in advance Mark ... View more

Hi When we create a webmap it uses our default, which is a cahced map on our server. If we want to change it to a different basemap (in the most recent case ESRI UKs OS Greyscale Tile), the webmap seems to retain the scales from the original map rather than those that the new basemap is designed for. Does anyone know a way round this? Ideally we could open a new map without a basemap at all like you can in ArcMap or Pro. Thanks Mark ... View more

Hi We are using the eSearch widget and are having an issue that where a layers is symbolised into more than two categories, no symbology is returned for the search results (in the options for the widget the symbology is set to server). Please could you let me know if this can be overcome. Many thanks Mark ... View more

Hi I am using the enhanced draw widget (https://community.esri.com/docs/DOC-3256) for an app in WAB developer and it is brilliant. However, I am slightly confused with some of the measurements. For example, when I draw a square which is 1km by 1km, the area shows are 1 square km as I would expect, but the length comes out at 3km. Is the lenth measurement not the perimeter of the shape? Many thanks ... View more

We are starting to publish services from Pro rather than ArcMap. It appears that, you can share a web layer (only for federeated servers) from the share ribbon item or publish a service by clicking on the server in catalog. Are there any differences in the resulting service, especially in terms of performance? Many thanks ... View more

Hi I want to add a scale to a server map cache in Pro but I cannot see  how to. In desktop, I would use the Manage map server cache scales but I cannot see an equivalent in Pro. Please could someone let me know the correct tool to use? Many thanks ... View more

We are trying to overwrite a map service that we have published from ArcGIS Pro (2.4) to our server (10.7.1) but the option to overwrite is not there. Having read the instructions at Overwrite a map service—ArcGIS Pro | ArcGIS Desktop , it specifically says: "You can overwrite a map service that has been published to a stand-alone ArcGIS Server 10.6 or later."  As this referes to a stand-alone server, and our server is feredated to our Portal, is this the reason the option does not appear? If so does anyone know a way round this other than deleting and republishing the service? The two options I have thought are: 1. Publishing from ArcMap, which does allow the service to be overwritten - I would rather not go down this route as it will only push the problem down the line to when ArcMap is no longer an option! 2. Unfederating the server - I am aware this has implications and I may lose existing service (there are only 3 so its not an issue!). I have done this before and am thinking it may be the best option, unless anyone else can think of a better one. Many thanks ... View more

Hi I have just installed the latest version of WAB Developer and when you create an app, there are not themes!! Does anyone know what might be wrong? Thanks ... View more

Hi Everyday our services recycle at midnight. This process is very cpu hungry and often uses 100% resource (the server should be up to the job - it is a VM with 4 cores at 2.8ghz and 32gb ram). A couple of hours later the server has its daily restart (like every other server in the estate), which takes about 30mins as, again, it uses 100% resource to start to services. To me it seems pointless having the services recycle and the restarting the server. We cant have them recycle during the day as it has too much impact on the use of the server even if it is just a few at a time). Does anyone know if it is possible to stop the services recycling? If I can stop this (which would be a real design problem the server software) would you recommend scrapping the daily reboot and perhaps just having a weekly one? Many thanks ... View more