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Since the services are on portal/server and you did an update recently, it may be easier to pinpoint the problem if our Tech Support staff can take a look at the service on your portal via screen sharing. Thanks, Rui
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10-14-2020
03:09 PM
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What about the basemap used in the map? The default Esri basemaps included in your portal are not enabled for offline use. Thanks, Rui
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10-13-2020
03:06 PM
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Hi, Christopher, Are you able to use offline map on 10.8.1 portal now? For feature services you need to enable the sync capability. For web map, it also has offline settings. Rui
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10-09-2020
06:52 PM
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Khaled, when you are inside your home and collect data using GPS, if you see the GPS details that has no Altitude (as in the following attached image), that may be the reason the app is giving error message. If you are adding or editing point data manually, did you check if the point layer allows null values for the Z field? The Parcel Fabric Model may have special Attribute Rules for point feature layer. Parcel fabric data model—ArcGIS Pro | Documentation
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09-01-2020
11:45 AM
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HI, Julia, Is this on Adroid devices? Whick folder on the device have you saved the tpk?
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08-31-2020
01:16 PM
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Hello, Collector supports on-demand offline map downloading using the sideloaded basemap. After setting up the tpk (or tpkx, vtpk) name for offline use in the Web Map, and copying the tile packages to Collector Documents folder, I normally restart Collector first before using the tpk with map downloading. Thanks, Rui
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08-31-2020
01:14 PM
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Jake, Thanks for the information. Is there any Coded Value Domains associated with your point layer?
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08-31-2020
12:30 PM
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Hi, Jacob, Can you provide more details about the symbol you used in your feature layer? Thanks, Rui
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08-29-2020
04:35 PM
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Hi, Dave, Is there any error message shown when you clicked on the link in Collector?
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08-28-2020
02:32 PM
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Hi, Aaron, If you edit the map in online mode, does the change post on the portal as expected?
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08-28-2020
12:30 PM
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Hi, Neil, "Now it won't work in either place. " -- Do you mean the value of the field with Arcade expression not show up in the feature layer? Is it just blank?
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08-28-2020
10:26 AM
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Hello Gino, Right now in Collector (Android), developer option is not implemented yet. Regarding your offline map downloading issue, can you provide more details? Is it just for a specific map?
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08-28-2020
10:19 AM
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Hi, Khaled What version of Collector are you using? Is it on Android or iOS devices? When you take your device outside to collector data for the feature layer in Collector, tap on the GPS bar and open the GPS details page, do you see the Altitude data in the GPS details?
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08-28-2020
10:06 AM
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Hi, Erica Thanks for providing the detailed information. I will try on my side see if I can repro the error in our org.
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10-03-2019
01:50 PM
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Hello, John, Is this for offline or online map? Do the features you submit have any related features or attachments?
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09-17-2019
05:02 PM
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Title | Kudos | Posted |
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1 | 08-28-2020 10:19 AM | |
1 | 04-05-2013 12:25 PM |
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