Latest Contributions by RuiGe

Since the services are on portal/server and you did an update recently, it may be easier to pinpoint the problem if our Tech Support staff can take a look at the service on your portal via screen sharing.  Thanks,  Rui ... View more

What about the basemap used in the map?  The default   Esri   basemaps included in your portal are not enabled for offline use.   Thanks, Rui ... View more

Hi, Christopher,  Are you able to use offline map on 10.8.1 portal now?  For feature services you need to enable the sync capability. For web map, it also has offline settings.  Rui ... View more

Khaled,  when you are inside your home and collect data using GPS, if you see the GPS details that has no Altitude (as in the following attached image), that may be the reason the app is giving error message.  If you are adding or editing point data manually, did you check if the point layer allows null values for the Z field? The Parcel Fabric Model may have special Attribute Rules for point feature layer. Parcel fabric data model—ArcGIS Pro | Documentation  ... View more

HI, Julia,  Is this on Adroid devices? Whick folder on the device have you saved the tpk? ... View more

Hello,  Collector supports on-demand offline map downloading using the sideloaded basemap. After setting up the tpk (or tpkx, vtpk) name for offline use in the Web Map, and copying the tile packages to Collector Documents folder, I normally restart Collector first before using the tpk with map downloading.  Thanks, Rui ... View more

Jake, Thanks for the information.  Is there any Coded Value Domains associated with your point layer?  ... View more

Hi, Jacob,  Can you provide more details about the symbol you used in your feature layer? Thanks, Rui ... View more

Hi, Dave,  Is there any error message shown when you clicked on the link in Collector? ... View more

Hi, Aaron,  If you edit the map in online mode, does the change post on the portal as expected? ... View more