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@GreggRoemhildt2 can you pls send me data etc. to help me reproduce this in-house? thanks Tanu
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07-12-2021
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do you suppose that the SQL version might cause this issue? that might be a possibility. I think it is better to reach out to Esri Support and have them take a look. This kind of issues are hard to debug over community posts. Sorry couldn't help much.
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07-05-2021
10:16 PM
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can you pls check if spatial index is created properly for TL_2010_US_TABBLOCK10 ?
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06-30-2021
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@ElieRizksorry for the delay. In your screenshots, I don't see elapsed times for data access and execution. Can you compare those numbers with the machine where everything runs fine. 2. An existing connection was forcibly closed by the remote host do you see the same error message on the other machine?
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06-28-2021
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Thanks @NathanHeickLACSD for your feedback. Just a disclaimer: a power user like you might not learn new tricks in the session, but we'd like to learn your use cases (or the area you are struggling with) in the session. So that we can better serve you in upcoming releases. There will be a Q/A section at the end or as you know we can always meet afterward to discuss at length. cc: @garymacdougallesri
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06-28-2021
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@DavidPike That is what I meant when I said Only thing is that the new layers might not appear in your existing webmaps in some cases e.g. if you reordered sublayers inside the map image layer, or updated their symbology etc. And at that point, you might need to manually insert the new layer definition in the webmap json. If you look at the webmap's json definition on https://ago-assistant.esri.com/, you will see that all sublayers were written in there. I didn't find a way to update that from the UI. What I did was that I inserted the new sublayer in the json manually.
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06-28-2021
11:29 AM
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@DavidPike Do you have static ids assigned to layers/tables in the source mxd? Here is the link to the help topic to find more info on that: https://pro.arcgis.com/en/pro-app/latest/help/sharing/overview/introduction-to-sharing-web-layers.htm#ESRI_SECTION1_11B19A48477F49FDBD61038AE0B851B2 If not, I'd highly recommend you to do that? It is supported both in ArcGIS Pro and ArcMap.Once you turn this option on, double check to make sure layer/table ids matched with what you have in the service REST end point. In case you see any discrepancies, you can update that in layer/table properties page before updating your map service. This will make sure once you update your map service with layers, all your webmaps and app will continue to work. Only thing is that the new layers might not appear in your existing webmaps in some cases e.g. if you reordered sublayers inside the map image layer, or updated their symbology etc. And at that point, you might need to manually insert the new layer definition in the webmap json. That said, I'm not an expert in webmap area, there might be other easier way to do that. Hope you will find this helpful.
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06-26-2021
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@NathanHeickLACSD I figured out enough that I needed to republish the map service and specify that all times are in the local time zone, probably with Daylight Saving Time adjustments. just an FYI, if you published your map service by reference (i.e. no copying data on the server during publishing process) then you'd not need to republish your map service. All you'd need to do is go the Manager site and update the service Date Fields Setting >> Time Zone property just the way you'd do for Max Record Counts etc. A side note, since UC 2021 is around the corner, and if you are planning to attend, I'd like mention that we are going to have a tech session to talk in details on this topic. The tile of the session is 'ArcGIS: Working with Date-Time Data'. Hope to see you there.
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06-25-2021
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Thanks @ElieRizk 3. ah! So, they are polylines with start and end vertices. Out of curiosity, how long it takes to draw all 30k features at 1:50,000 in your other map service? 4. I usually work with SQL Server as my backend database. It comes with SQL Server Profiler. I'm not sure how to trace/profile for other databases such as Oracle/PostgreSQL. 5. Here is what I did? a) Set Log Level to Verbose from Settings. b) Add Time Elapsed from Columns c) Make an Export call d) Set Log Filter to Verbose and click Query the stranger thing is that the same layers are very fast within a different database and map service.!! Yes, that is strange. Please start with Server log, that should give you clue about what is taking more time - drawing or data access. I'd suggest to get the same matrices from both map services to compare. If you see it is data access that is taking more time. Then you can do database trace.
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06-18-2021
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@RajeshPatnaik1 since you are taking the 'caching/tiled/precooked' route, I'd suggest you to go with Vector Tile Service/layer. For that you need to switch to ArcGIS Pro. Not sure whether you can create a Vector Tile Service from arcgis online though.
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06-17-2021
02:07 PM
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@ElieRizk I have a few more question in addition to what @John_Spence asked. 1. by 'on the low zoom levels', I assume you meant when you zoom in to larger scales (i.e. smaller geographic region), right? I'm sorry this thing is always confusing, I just to need to make sure of. 2. I assume you have some visible scale range set, so that you will not draw all 1.5 million lines when zoom out to larger areas (i.e. smaller scales)? 3. the extent/scale where you observe slowness, how many features you are typically drawing? Also, important how many vertices you have - that increases the size of the payload while transferring from database and slow down the performance. (I believe that is what John was talking about) 4. can you also profile/trace it from the database side, see what kind of requests being sent by map service and how database reacting to them? 5. finally if you set Server log level to Verbose, you will see map service reports how much time it takes to execute a query, fetch data and draw features... That should give you good clues to find out whether the bottlenecks are. hope this helps
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06-17-2021
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Thanks @Geo_Supp I hope you won't mind for two follow up questions. a quantitative view is required, hence the count of certain points aggregated by category.... Are you suggesting that points should be cluster not just based on their spatial proximity but also by categories? Let's say there are 4 points very close to each other and they should be clustered to a single cluster-point based on a given cluster-radius. Now, say two of them belongs to CategoryA and the other two to CategoryB. Do you want two cluster points (one for each category) instead of one cluster point? The whole thing has to work with Pro 2.7 and ArcGIS Enterprise Portal 10.7 Do you want to share that as a map image layer aka map service and want to change cluster related properties of the map image layer using web clients? or you want to share out and consume that as a feature layer on your web apps? I really appreciate all your feedback. This helps us tremendously.
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06-16-2021
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@Anonymous User did you publish your print service from ArcMap or ArcGIS Pro?
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06-15-2021
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@Geo_Supp Would you mind share your use case? We'd appreciate this. thanks
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06-15-2021
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