Latest Contributions by Robert_LeClair

No.  March 1, 2026 is when ArcMap is officially retired per the ArcMap Life Cycle page here.  ArcGIS Pro is not moving to the cloud and is a PC based software installation on your computer/laptop.  The extensions used by ArcMap are the same extensions used by ArcGIS Pro.  I hope this helps clarify your question. ... View more

@PhilLampe - best thing to do is to open the user.config file on the the old laptop, search for "RecentProjects" in the file and copy the data in the <ArrayofString> area and paste that into the same area of the new laptop.  That way, you're NOT copying the entire contents of the user.config file from the old laptop to the new laptop. ... View more

@SunniBoulton - sorry to hear you're experiencing this issue.  Besides what's offered in this community message, another option to consider is "exporting" your Pro project to a project package (*.ppkx) and import the package into a new project.  In the new project, turn off the backup and see if you still see the slowness / unresponsiveness.   ... View more

Hi @JamesTurner2 - apologies for the tardy response as I've been on vacation for 2 weeks.  So I did some digging around regarding the CShareQueue stall timeout issues at 3.3 and found a few items to consider that helped other users. 1. In the case of one customer, it was determined that a dedicated GPU with current OpenGL support was missing on their system.  Recommendation was to do update the driver or purchase a new OpenGL supported video card. based upon ArcGIS Pro 3.5 system requirements—ArcGIS Pro | Documentation 2. On your Windows PC, go to Graphic Settings, add the ArcGIS Pro.exe if not present and set the GPU preference to High Performance, toggle the Optimizations for windowed games on. 3.  Disconnect the PC from the network and try to open the project.  Although IF the *.aprx is on the OneDrive network, then clearly this would not work. Let me know what you discover - I'd be happy to assist further. ... View more

Yes and still at 3.5 as well as I'm seeing in the internals it's still in the Product Plan to address.  Wish I had more positive news about this bug. ... View more

I believe you have to reach out directly to your Esri sales person directly.  Maybe you can add this via https://my.esri.com ? ... View more

There is a BUG-000177497 - "Authentication issues occur when attempting to access Nearmap US Vertical Imagery services following the ArcGIS Online June 2025 update"  Esri is working with Nearmap to resolve the issue.  May be related to what you're seeing... ... View more

@temprobertcottreau131313 - in reviewing the internals with similar issues, the following troubleshooting techniques resolved the "failed to load data" error message: 1.  Run the Check Geometry GP tool to determine if there are any issues with the feature geometry.  If so, run the Repair Geometry GP tool to fix these errors. 2.  How To: Recover a Corrupted Feature Class in ArcGIS pro or ArcMap 3.  If enterprise geodatabase, then it could be an incompatible environment - FAQ: What SQL Server Database Versions Are Supported by ArcGIS Enterprise and ArcGIS Pro? 4.  Run a How To: Perform an ArcGIS pro Soft Reset Question - are you using a file geodatabase or an enterprise geodatabase?  Local or on a shared network drive? ... View more

@RTPL_AU - at this point, I am not sure what assistance I can provide you as I do not work on the Esri Pro Development Team nor any of the Esri dev teams so cannot comment to the differences between versions and apps.  You may want to contact Esri Support Services and elevate the case to get the details you're seeking.  May be the best approach for the time being. ... View more

There is BUG-000163691 - "symbology is missing in the map when exported as a PDF file if using gradient fill symbology" what was reproducible in 3.2.x and fixed at 3.4. I know you mentioned line geometry and not polygon geometry but perhaps it's related?  Are you able to upgrade your ArcGIS Pro to 3.4 or higher and retest? ... View more

Well at least we know it's not a bad environment.  Another thing to try is to create a new Python in a new Project.  Add the old Python toolbox to the new project and copy and paste the original tool to the new toolbox.  Run the tool again.  Does ArcGIS Pro still crash? ... View more

I wonder if the Python environment may need to be repaired?  You can learn more about this workflow here - Repair an environment—ArcGIS Pro | Documentation ... View more