Latest Contributions by Shwu-jingJeng

‎01-19-2021

Hi Kathryn, Thanks for reporting this. We do have a backlog issue logged for this internally. I encourage you to submit this issue as a bug via Esri Support. Our Support team will assign an official bug number for your records. This number can be used to search for and subscribe to the bug on the Esri Support site. If the issue is reported by other customers it will be attached to the same bug report, which helps us assess the impact of the issue and prioritize it accordingly. Thanks,

‎01-19-2021

Hi, Could you provide a simple repro case to demo the issue if you can reproduce this by creating a new survey with web designer? I did try to create a similar survey based on your description but was unable to repro the issue. If you could provide a simple repro case, that will be very helpful to narrow down the issue.

‎01-15-2021

Hi, What is the version of the web app are you using? (Survey>Settings>Version). Is this only accur with one specifc select one required question, or applied to other types of questions? What browser did you use and does it make any difference if you try other browser tools?

‎01-12-2021

Hi Carl, Could you list the exact model number of the Samsung Galaxy tab you are using and the version of the android it's running on? And could you also try the 3.12 beta version on EAC website to see if you are still seeing the same issue with the same mobile device? Except this Samsung device, did you encounter the same issue with other mobile device?

‎01-12-2021

Hi Dedgar, As you are using enterprise portal, could you double check the default geocode service setting in this portal and make sure the user you signed in to the field app has the geocode permission assigned? Is the survey public? What version of the survey123 field app is the Apple device running on? What exact error did it show on the phone when the reverse geocode failed to run?

‎01-11-2021

Hi Dedgar, Could you provide more detailed information so that we could narrow down the issue here? What version of the Survey123 are you using? Did the reverse geocoding issue haapen on both Connect and field app using the same form? Is the survey hosted on AGOL or on enterprise portal? What OS are you using when the issue occurred?

‎01-11-2021

Hi Jamie, With 3.11 version of the field app, we are having issue with edit mode using the URL partameters. We had a backlog issue for this and will try to address this in the next release. In the meantime, I'd suggest you to contact Esri Support. Our Support team will assign an official bug number for your records. This number can be used to search for and subscribe to the bug on the Esri Support site. If the issue is reported by other customers it will be attached to the same bug report, which helps us assess the impact of the issue and prioritize it accordingly. Thanks,

‎01-05-2021

Hi Bryan, This link to the online doc would answer your question: The answer is yes. If you do not include a geopoint, geotrace, or geoshape question in Survey123 Connect, the main feature layer for your survey will have a geometry type of esriGeometryPoint. The point location is populated with the location information available from the device at the time the survey was opened. If you do not include a map question in the Survey123 web designer, the main feature layer for your survey will have a geometry type of esriGeometryPoint. The point location for each survey response will default to 0,0.

‎12-31-2020

Hi Levi, What version of the field app and Connect are you using? As the web browser looked fine, it might still be the network issue. I will suggest you to contact Esri Support to log a ticket and have them troubleshoot the connection issue you are encountering as network issue would be more complicated to troubleshoot.

‎12-31-2020

Hi Levi, What version of Survey123 field app or Connect you tried to log in? And just to confirm, when you tried to connect to survey123 from website, you received the certificate warning?? To sign in to your portal in the Survey123 website, browse to the following URL in your browser, with the provided example portal replaced with your own portal's URL: https://survey123.arcgis.com/?portalUrl=https://machinename.esri.com/portal Could you provide the screenshot you received from the web broswer to see what certificate it is asking for?

‎12-31-2020

Hi Julia, Tested a survey with iPhone8 iOS 14.2 on Safari, it did prompt a warning to access the location though: Could you double check your location service setting from Settings>Privacy>Location Services>Safari Websites. Mine is set to While Using the App and Precise Location is On. What iPhone model did you use?

‎12-31-2020

Hi Levi, To connect to the portal from the field app on the mobile device, the mobile device needs to be connected to the same network which the portal is hosted. You may need to VPN to the network and conect to the portal. The connection to the portal would be your portal home URL, for example: https://machinename.esri.com/portal You could try to connect to the portal first from Survey123 Connect and add the connection to your 10.7.1 portal. If you can successfully connect to the portal from Survey123 Connect, move on to the mobile device and make sure you connect to the same network as your Desktop Survey123 Connect and give it a try.

‎12-30-2020

Hi Jessica, Yes, you can pan and zoom the map while using the vertex method. You need to click the cross button at the toolbar. See the documentation online here .

‎12-30-2020

This is the link to the article, it will prompt the log in to our EAC site first though.

‎12-28-2020

Hi Jared, For end user to enter an address in a text filed and populate the point from the entered address on the map, we now have a beta feature to achieve this. This new feature is only available on survey123 beta web application with a geocode appearance. Please check out the "Geocode appearance in the Survey123 web app" article from our EAC website and use the beta web form to test this feature. You will see the entered address is matched to an address candidate and pull the lat and long value. You can then use the lat and long value to populate the geopoint using the calculation field concat(number(${latitude}),' ', number(${longitude})) and pass the calculation for a geopoint field.

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Date Last Visited	‎01-04-2023 05:42 PM

My Ideas

Latest Contributions by Shwu-jingJeng

Re: Passthrough Data from ArcGIS Collector Populating in Survey123 Website vs Survey123 App

Re: Required question can be skipped

Re: Required question can be skipped

Re: Can't read Outbox and Sentbox text when signed in

Re: Reverse Geocode Not Working

Re: Reverse Geocode Not Working

Re: q:queryparameter URL parameter for Survey123 Windows and iOS

Re: Does Survey123 always capture a geopoint?

Re: Can't Login To Enterprise 10.7.1 Portal in Survey123 Mobile App

Re: Can't Login To Enterprise 10.7.1 Portal in Survey123 Mobile App

Re: Survey123 Web Form Issues in Safari: Not Prompting Users to Share Location Information

Re: Can't Login To Enterprise 10.7.1 Portal in Survey123 Mobile App

Re: Panning/Zooming: Geotrace (vertex) in Survey123

Re: Add geopoint from text field in online survey

Re: Add geopoint from text field in online survey

Re: Is there some way to turn off survey image sel...

Re: Sent or Draft Surveys not visible to same acco...

Re: Sent or Draft Surveys not visible to same acco...

Re: Can't generate reports w/ multiple line appear...

Re: Get middle point of geotrace for reverse geoco...