Latest Contributions by Shwu-jingJeng

Hi Treg, I am using IE11.678 and Edge 44.17763 with two links you mentioned but did not encounter the issue when opening the surveys. As the issue is specific to IE/Edge, I'd suggest you to contact our Tech Support and provide the form for the analyst to troubleshoot further. If there is a limitation of what Edge can do, we will have issue recorded and could move on to the issue fix. ... View more

Hi Adrian, Please see this help: Frequently asked questions—Survey123 for ArcGIS | ArcGIS  User does not require arcgis account to submit a public survey. Please check the setting on Collaborate tab and check if you choose the second or third option and the form is set to Everyone: ... View more

Hi Adrian, If the survey is public, user could open the survey with field app without logging in and submit the survey.  To avoid the inconvenience of using field app for a public suvey(unless you need to), you could set the survey to open in browser directly on survey123 website collaborate tab. That way user does not need to download the app and could just submit the survey from any web browser. ... View more

Hi Edward, The input formatting/masking on the web form is not yet supported. Ath this point, you would need to create the form on Survey123 Connect for input format/masking. To raise the priority of this enhancement request, I'd also suggest you to log this request in ideas.arcgis.com so we can get more users to vote on this request to move the priority further. Thanks, Shwu-Jing ... View more

Hi Yuying, There is a similar post discussed the same error you mentioned, please check this post ot see if you are running into the same issue: https://community.esri.com/thread/225099-cant-seem-to-uploadattach-images-via-survey-123-web-form  Otherwise, please let us know how the survey is created/hosted and are you able to upload image from field app or other web browsers? Thanks, Shwu-Jing ... View more

Hi Brent, What version of the field app you are using? With current version of the field app, the options we provided is "Send Now", "Send later" and "Continue this survey." I do not see "Recovered survey" option with recent version of survey123 field app. Have you tried the latest version of Survey123 field app to see if you still encounter the same error? Thanks, Shwu-Jing ... View more

Hi Chris, Are you a member of survey123 early adopter community program? We do have document showing how to capture line/polygon with calculation and also provide a sample of the form for beta testers to try. I'd recommend you to join our early adopter community program to access the beta features. https://earlyadopter.esri.com/key/tnrtrffwjbt9nvqc Thanks, Shwu-Jing ... View more

Hi Treg, I tried to open the survey you mentioned above on Edge and had no problem to open it. Do you still receive the error when trying to republish the survey? We do have certain issues which only occurs on Edge but not other web browsers. The recommendation would be trying other web browsers to narrow down the form loading issue. Thanks, Shwu-Jing ... View more

Hi Edward, Could you share your form for us to check the issue further? What browser did you use to encounter the error? Is it specific to one type of web browser or any web broswer will reproduce the same error? Thanks, Shwu-Jing ... View more

Hi Brent, Could you take a screenshot of the issue you mentioned above? ... View more

Hi Adelaide, I can see the same error you mentioned when clicking Edit in Survey123 Connect from AGOL org survey form options. This could be a protential issue we need to address. Could you contact your Technical Support to log this issue so that you have a record to follow up the issue status? By logging a salesforce issue would also help Survey123 team to track how many users are impacted by this issue and would promote the priority of the issue fix for our furture release. To workaround this and open the survey in Survey123 Connect, you can sign in your portal in Connect: Use Survey123 with ArcGIS Enterprise—Survey123 for ArcGIS | ArcGIS  After signing in, you should be able to see the survey from the menu and move on. In addition, I saw that you had aceess to the surveys which were created on survey123 website and never published and transferred to you. Currently, there is no possible method to grant the permission to other users to edit the design of the survey except the owner of the survey.  If you would like to modify the survey which are shared with you but owned by others, you will have to copy the survey form and re-create them.  ... View more

Furthermore, there is another issue with 3.5 survey123 app with 32bit/64bit on playstore. Please this post and try to download from here   to see if it would work for you. Survey123 doesn´t run in some devices  ... View more

Hi Rene, Checking the specs on the website and it listed that Panasonic Toughpad FZ-B2 is running on android 6.0.1. Could you confirm the Android version of the device you are running? And have you updated the latest firmware? Make sure you have enough memory on the device though. https://pc-dl.panasonic.co.jp/dl/docs/079146?dc%5B%5D=002003&dc%5B%5D=002001&no=1&oc=001037&p1=210&p2=2100601&q=FZ-B2+system+software+USB&score=1.61696243286133&sri=14045027&trn_org=2 When you said the app won't run, does that mean you clicked the app and nothing happens? Or you encounter error message? Currently we don't have exact device to run the test in house but if you could narrow down the specs at your side, that would be helpful for us to identify the problem here. ... View more