Latest Contributions by Shwu-jingJeng

Hi Colleen, To asnwer your questions: 1. With image question, only the image format is allowed to upload and if the format is other than the supported image formats, it will throw an error and upload is not allowed. I am not aware of the malware scanning on AGOL. The image question will initially scan the file format and will bock any other image formats which we do not support with. 2. Currently there is an enhancement request submitted for this request. ENH-000116753 Allow disable the upload image from device's files in survey 123 I encourage you to contact Esri Support. Our Support team will assign an official enhancement number for your records. Similar requests from other customers can then be attached to the same enhancement request, which helps us assess demand for the enhancement and prioritize it accordingly. ... View more

Hi Joan, Could you provide a screenshot of the issue you have with iPhone browser? How did you create the survey initially? From Connect or web designer? Did you use any appearance for the multiple choice question? ... View more

Hi Bill, We have a beta feature which might be closed to what you are requesting for. Please check this document on our early adopter website: https://earlyadopter.esri.com/project/article/item.html?cap=e69ef91f45744b98882c651f7b518eb7&arttypeid={5a8e51ed-4a87-43fe-a67d-2b7829af130f}&artid={D60E5FA4-C4D5-46FC-ADF7-8E75DE1277C6} Survey pulldata() properties: mode & status You could use the pulldata() properties to identify the status of the survey, that way, if a survey is being submitted, the status will show Sent. ... View more

Hi Stefanie, Could you share the xls form so that we can see what the cause may be? Did you try other iOS device such as iPhone or safari on a Mac with the same survey? ... View more

Hi Anthony, It looks like you are working directly on the main feature service and made the survey public. Is the survey hosted on AGOL or portal? You can use the advanced editor mode to attach the xls form or send it to my email [email protected] ... View more

Hi Keith, The update is on the Integromat side, the enterprise version should not matter here. Yes, please monitor the disconnection behavior and let us know if the drop connections still occurs often and please report the behavor to us so that we can look into the issue again. ... View more

Hi Jeffrey, Your form seems to work just fine with Inbox calculation using the latest production version of field app(3.9.148). Could you check what version of the field app and the mobile device you were using to encounter the calculation issue in Inbox?  ... View more

Hi Keith, How often does the connection drop after re-authorized connection? We just made an update on refreshing token this morning, which might impace the existing scenarios. Could you try to monitor the disconnection time after re-authorized the connection and let us know the pattern? ... View more

Hi Anthony, Sorry for the late response. Are you still encountering the problem with the attribute records in webmap viewer? Is the survey hosted on AGOL or portal? What feature service are you checking in the webmap viewer? The main feature service or the stakeholder view? Please check this article if you have data sync issue: Problem: Survey results are not updated in Survey123 for ArcGIS  It will be helpful if you could share the xls form here so that we can check how the questions were defined in the form to narrow down the issue. ... View more

Hi Elizabeth, Could you check the following items to identify where the problem occurred? 1. Go to the org and open the main feature service with webmap viewer. Check the name in the attribute table. Does it show Daniel or Don? 2. Now open the stakeholder view layer in webmap viewer, does it show Daniel or Don? 3. If step 1 and step 2 showed different name, you might have the sync issue with the view and the main layer and the above article should resolve it when you unshare and reshare the survey. 4. Now check the dashboard and see if you can manually point the layer to the stakeholder view by click that "Change" button in Data options. Make sure step 2 shows the correct data first.  If you are still encountering the data sync issue, I would suggest you to contact Esri Tech Support and open a ticket to have the Tech Analyst to help you troubleshoot it further. Thanks,  ... View more

Hi Elizabeth, Is the feature service hosted on AGOL or portal? Is dashboard referencing the main feature layer or stakeholder view? How did you edit the records? From website Data tab or from the webmap viewer edits? Try to follow this article to see if it resolved the data sync problem. Problem: Survey results are not updated in Survey123 for ArcGIS  ... View more

Hi Patrick, Thanks for the form. In your xls form, I can see you are using quite a lot of hidden fields, caluation, and pulldata funtions, which might potentially impact the behavior you are seeing in the Inbox. The image question is not availalbe in Inbox due to this enhancement request: ENH-000110614 Add the ability to allow additional attachments to be added when attempting to edit and resend surveys in the Survey123 Field App I'd suggest you to contact Esri Support to have them help you troubleshoot the issues individually and also attach your case to the existing enhancement request of the Inbox images. This helps us assess demand for the enhancement and prioritize it accordingly. Thanks, ... View more

Hi Gregg, What version of field app are you using? Are the issue specific on iPad or other iOS device as well? Could you provide the model and the version of iOS your iPad is running on? ... View more

Hi Patrick, Could you provide more details about the Inbox issues? What version of Connect and field app are you using? Image file is not visible in Inbox as a limitation currently. Could you share the xls form you are using? ... View more