Latest Contributions by Ruth_JiatengXu

Hi @TelmaFernandes2 , Actually the code is already on Prod, but the Enterprise Experience Builder need to wait until 12.2 release to see the feature. If you want to try before 12.2 release, you could use the Experience Builder developer edtion released in late July. Thanks, Ruth

‎06-23-2026

Hi @abureaux , We are sorry the delay. The deployment involved coordination across different teams and testing to ensure the fix does not introduce regressions. In addition, the holidays last week slowed down communication and testing efforts. We have discussed this issue internally to ensure faster deployment of fixes. Thanks, Ruth

‎06-22-2026

Hi @EdenPettigrew , This might be an different issue, could you provide more details related to the docx dowload? e.g. error message shown in the job history Thanks, Ruth

‎06-22-2026

Hi everyone, The fix is now available on production site. Sorry for the inconvience, we will imporve the test coverage to prevent this kind of issue. We have also communciate within the team to ensure the critical issue can be fixed more quickly. Thanks, Ruth

‎06-19-2026

Hi @RobBlash @abureaux , We sincerely apologize for the inconvenience. It took us some time to investigate the issue and configure the environment, and this is the earliest deployment time we can arrange. We will add automated tests for DOCX-to-PDF generation to help prevent similar issues from happening again. Currently, the workaround is to generate the report in DOCX format instead of PDF. Thanks, Ruth

‎06-18-2026

Hi @lklun , We have scheduled the deployment on June 22 at 8:00 PM PST. If no other issues are encountered, this PDF checkbox issue should be fixed after the deployment. Thanks, Ruth

‎06-17-2026

Hi @Amanda__Huber , Thanks for sharing here. It seems like a bug, we will investigate further. I will get back to you once I have the answer. Thanks, Ruth

‎06-17-2026

Hi @AlyciaSoule , Thanks for sharing this here. The Number question type can only be compared with another Number question. It looks like your survey may not have another Number-type question available for comparison. Thanks, Ruth

‎06-17-2026

Hi @CRossNSDA @RobBlash @TylerGraham2 @lklun This issue was caused by a recent security update for the Report feature. After the dependency library was upgraded, its behavior changed, which caused this regression. We have identified the root cause, fixed the issue, and verified the fix in our dev environment. We will deploy the fix to the production environment later. I will let you know once the issue has been resolved in production. Thanks, Ruth

‎05-26-2026

Hi @Daniel_Perkins @JessicaFraver1 , This issue has been fixed on the latest version. Thanks, Ruth

‎04-15-2026

Hi @ChristianSandoval2828 , The feature report link and ExB feature report widget are using the same component, so the turn off button will be availble for them at the same time. This update is currently planned for the next release. Thanks, Ruth

‎04-14-2026

Hi @GabrielaReyes , Sorry for the confusion, I understand the issue now. It is caused by the new calculation mode feature. Please update the calculation mode to "always" for the question that has an input mask set. If you are using Connect, put "calculationMode=always" in "bind::esri:parameters". If you are using the web designer, please follow the screenshot below. The calculation mode controls when calculations are performed in questions and is set to "automatic" by default. When the source question changes, this mode can prevent recalculation in the target question, which means your hidden question cannot receive the updated value. Thanks, Ruth

‎04-13-2026

Hi @MarcelBeckmann , It depends on the versions of the websites installed in all portals. If they are all on the same version, then you can use one endpoint for all portals. However, if they have different versions, you may need to use the endpoint that is oldest. Thanks, Ruth

‎04-13-2026

Hi @MarcelBeckmann , I think this is the issue . Your survey is published using the online endpoint (version 3.25), so the survey is on version 3.25. However, your installed website is on version 3.22, which cannot properly render the form with version 3.25. I think there are 2 possible solutions: 1. Update the Connect endpoint to your installed Survey123 REST API endpoint and republish the survey (perferred). 2. Republish the survey using Connect 3.22. The 3.25 installed website is currently planned for March May. Thanks, Ruth

‎04-12-2026

Hi @MarcelBeckmann , Have you set your Connect to use the installed Survey123 REST API? If you are using the online endpoint instead of the installed endpoint, the survey will be published with version 3.25, while the installed site is only on 3.24. The older website/web app may not support the newer survey. Please refer to the "Disable other internet requests" section in the KB article below, then republish the the survey using the installed endpoint: https://support.esri.com/en-us/knowledge-base/how-to-configure-an-installed-arcgis-survey123-website--000023968 Thanks, Ruth

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Date Last Visited	a month ago

My Ideas

Latest Contributions by Ruth_JiatengXu

Re: Report Widget: Turn off "Save to ArcGIS Account"?

Re: S123 PDF Reports with No Checkboxes

Re: S123 PDF Reports with No Checkboxes

Re: S123 PDF Reports with No Checkboxes

Re: S123 PDF Reports with No Checkboxes

Re: S123 PDF Reports with No Checkboxes

Re: Survey123 Web- Dropdown- Choices from Layer- Bug? Doesn't support enterprise collaborated data

Re: Edit Calculation, Step 3, Filter Not Working

Re: S123 PDF Reports with No Checkboxes

Re: Survey123 widget in Experience Builder pull polygon issue

Re: Report Widget: Turn off "Save to ArcGIS Account"?

Re: Survey123 Connect Update 3.25 - inputMask submission error

Re: geoshape creating extra blank space below the map question in Survey123 Connect

Re: geoshape creating extra blank space below the map question in Survey123 Connect

Re: geoshape creating extra blank space below the map question in Survey123 Connect

Re: S123 PDF Reports with No Checkboxes

Re: S123 PDF Reports with No Checkboxes

Re: Survey123 Web- Dropdown- Choices from Layer- B...

Re: Edit Calculation, Step 3, Filter Not Working

Re: S123 PDF Reports with No Checkboxes