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Multiple metrics are used to define the health of your enterprise GIS. ArcGIS Monitor was created for administrators to quickly identify and deal with problems with ArcGIS, whether they are in the software or elsewhere in the stack. To properly diagnose if your GIS systems are healthy, administrators need to be aware of when alerts happen and their criticality as well as understand their root cause. Alerts When the system is not healthy, there might several hundreds of alerts in your dashboard. To help better analyze the alerts, ArcGIS Monitor divides them into three categories – critical, warning and info. Addressing critical alerts is top priority for every administrator as they impact availability and the smooth running of your enterprise GIS. Warning alerts indicate resources running low – memory, disk, CPU or network bandwidth. Info alerts are logs that are informational for the administrator. There are several options to investigate errors – you can view when the error occurred, parse log entries for that time or click on the included log errors links and admin URLs to check site details. Root Cause Analysis While administrators need to know when alerts happen, it is also essential that they understand the root cause, the source and the impact, of a problem. For example, an outage of an ArcGIS Data Store impacts all of the tiers above it. The source, in this case, would be the ADS and the impact would be ArcGIS Server and portal sites affected by the outage. One of the common root causes is system overload. When the system receives loads exceeding its capacity, this results in excessive resource utilization such as 100% CPU, zero free memory, or zero idle disk. This, in turn, lowers performance, causes time outs and impacts overall stability of the enterprise implementation. Another common root cause is system bottlenecks, which impact performance and stability while the resource utilization is low. Bottlenecks manifest during increased user load such as the above case. Lastly, unstable infrastructure is another cause to look for. Restarting services, changing permissions, expired passwords or virtualization overallocation can impact system stability. Examples include unexpected processes consuming memory, CPU usage spikes, stopped ArcGIS Server services, reboot conditions and databases not running. ArcGIS Monitor provides reports that speak the language of administrators, enabling easy diagnosis of the health of your enterprise GIS, and manage GIS hardware and infrastructure needs. Monitor shows you where the issues are through quantifiable key performance indicators and metrics. This video demonstrates the above mentioned key features.
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04-03-2019
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For GIS Managers, maintaining the health of the GIS implementations is critical to keep it running smoothly. Tracking system availability, usage and performance, and proactively managing outages while providing the level of service as expected from an enterprise GIS is a given. ArcGIS Monitor is specifically designed to monitor ArcGIS implementations by providing timely and insightful metrics, thereby maximizing your GIS investment. Monitor allows you to proactively assess and optimize hardware and GIS software resources to determine growth and justify use of current resources as well as need for additional resources. System Availability Availability is the amount of uptime during a given time span—such as a month or a year—and is expressed as a percentage of time. This number, for example 99.9% available, is very important to know for Service Level Agreement (SLA) in your organization. Usage Managers would also need to look at the usage patterns of your ArcGIS enterprise deployment. You can take advantage of usage statistics such as load balancer and ArcGIS Server transactions to answer what services and data is in demand by customers. These metrics help managers in capacity planning and understanding applications or services usage at different time periods. Performance Managers can review reports that quantify system resource utilization and detect unused services that are consuming resources unnecessarily. For example, busy time per transaction (sec) metric help pinpoint specific service name that is consuming a lot of CPU. These reports and metrics enable managers to optimize their enterprise GIS deployments. This video demonstrates the above mentioned key features.
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04-01-2019
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The Esri Redistricting tool supports only US Census data out-of-the-box. You can overlay reference layers (such as Canadian boundaries), however if you want to integrate Canadian Census data for use with the Redistricting tools (such as district assignments, reports, quality checks), you would need to leverage a custom deployment. Hope this helps!
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03-13-2019
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Are you attending the Esri Partner Conference and Developer Summit in Palm Springs, CA next week? Stop by the ArcGIS Monitor stations inside ArcGIS Enterprise area at the expo. Our experts are available to demonstrate the product's capabilities and how your organization can benefit from using ArcGIS Monitor. Don't forget to attend the ArcGIS Monitor: An Introduction technical sessions to learn more. Thursday, March 4th at 2.30 PM (Catalina/Madera room) Friday, March 5th at 1.00 PM (Mesquite C)
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03-01-2019
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Hello Abdullah Saleh, Please contact tech support to resolve your license issue. Thanks!
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02-14-2019
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ArcGIS Monitor is a tool uniquely tailored to monitor the health of your ArcGIS implementations. In its latest release, it includes new Status page, Root Cause Analysis capabilities, and targeted reports for ArcGIS Server/Portal. New log counters and an API are also included. ArcGIS Monitor 10.7 makes you more productive. Here’s what you can do: Status summary Quickly view the health status of your Enterprise GIS, Infrastructure, databases, and web Urls. Explore Demo Site > Home tab View Root Cause Analysis reports Identify the sources of alerts and downstream impacts of the alert conditions for each 10 minute interval. Reduce investigation time of an alert or failure along with related downstream alerts and failures. Explore Demo Site > RCA tab Quickly parse log-severe, and log warning entries With one click from the Alerts page, get detailed severe or warning entries for ArcGIS Server and Portal logs for the alert time. The more machines you have, the more time you will save investigating logs. Explore Demo Site > Alerts tab Run usage reports for ArcGIS Server and Portal View unused services, and throughput (Tr/Sec), busy time per transaction (Sec), Log-Severe entries, and Log-Warnings for services. Quickly identify demanding services and they are logging errors. Explore Demo Site > Reports Use API to extract alerts and availability stats Get a standardized json output with info on alerts and availability statistics that can be integrated with other applications. Explore Demo Site > API
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01-28-2019
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Jeff Kling Hope this helps. Why is my existing plan workspace not recognized by the Districting for ArcGIS add-on? Deleting the GxObjFactCache.dat and GxSBFactCache.dat files from C:\Documents and Settings\(user profile)\Application Data\Esri\ArcCatalog fixes this problem. The file will automatically be re-created by ArcGIS the next time the application is used. I suspect that deleting the two files will also resolve your first issue.
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01-25-2019
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Alberto Ordoñez García - I just received an update that tech support has escalated this issue and are looking into it. Will keep you posted.
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01-07-2019
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Alberto Ordoñez García Please contact Esri Technical Support.
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01-02-2019
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Hello, There is no AD user integration in the current release. Users are added in the Administrator app: https://enterprisedev.arcgis.com/en/monitor/latest/administration/manage-users.htm. These are MongoDB users, not Windows users.
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12-19-2018
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General Q: When will ArcGIS Monitor 10.7 be released? A: The ArcGIS Monitor 10.7 public release is planned in March 2019. Q: I am using a previous version of ArcGIS Server: can I use ArcGIS Monitor 10.7 with my environment? A: Yes. It can monitor ArcGIS Server versions 10.2 and above. Q: Where can I preview the tools and features of ArcGIS Monitor 10.7? A: Go to the public demo site to explore what ArcGIS Monitor has available. Q: How is ArcGIS Monitor licensed? A: ArcGIS Monitor is licensed based on cores of ArcGIS Server being monitored. Q: How much will ArcGIS Monitor cost? A: Please connect with your Esri Account Manager to discuss your specific requirements. Q: Can I purchase ArcGIS Monitor if I am an international customer? A: Please connect with your local Distributor to discuss licensing and pricing options. Q: How can I get a free 30-day evaluation license for ArcGIS Monitor? A: Contact your account manager to request a free 30-day evaluation license. We recommend getting it with a service package, such as ArcGIS Monitor Jumpstart or Enterprise GIS Health Check to get the most benefit from the software evaluation. Q: Who do I contact if I have a question about ArcGIS Monitor? A: For installation and configuration of counter types included with ArcGIS Monitor, contact Esri Technical Support. For consulting support with extensions, data analysis, and in-depth report recommendations, contact Esri Professional Services. For general questions, email us at ArcGISMonitor@esri.com. Installation and configuration Q: Where does ArcGIS Monitor get installed? A: On a dedicated Windows server class machine that does not host other production operations. Q: What operating systems are supported for installing ArcGIS Monitor? A: Refer to System Requirements. Q: What are the hardware requirements for ArcGIS Monitor? A: Refer to System Requirements. Q: What databases are supported for the ArcGIS Monitor data repository? A: Refer to System Requirements. Q: Can I install ArcGIS Monitor on a Virtual Machine? A: Yes, provided that the operating system for the VM and the host of the VM are both a supported operating system. Note: “Parallels” (Apple/Mac) is not a supported virtual environment with ArcGIS Monitor due to the implementation and design of Parallels as it lacks the required support for Windows performance counters. Parallels does not support the Windows memory counters. When ArcGIS Monitor tries to collect, it hangs waiting for the response from WMI. Therefore, you can’t use an Apple/Mac to create a Windows VM and deploy ArcGIS Monitor on the VM and expect it to work. Q: Do any components of ArcGIS Monitor get installed where ArcGIS Enterprise is installed? A: No. ArcGIS Monitor remotely connects to the target machine to gather information. Q: Can I install ArcGIS Monitor 10.7 on the same machine where I have ArcGIS Monitor 10.6 running? A: You can upgrade to ArcGIS Monitor 10.7 from 10.6 or 10.6.1. Only one version of ArcGIS Monitor should be running at a time. Q: Can I upgrade System Monitor 3.x to ArcGIS Monitor 10.6.x or 10.7? A: Refer to the How to: Upgrade from System Monitor to ArcGIS Monitor article. Q: Can I upgrade System Monitor 2.x or 1.x to ArcGIS Monitor? A: No. You will need to uninstall System Monitor following that version documentation. Then do a fresh install of ArcGIS Monitor. Q: After ArcGIS Monitor is installed, what is projected storage growth per month? A: Raw data is continually aggregated and truncated when 14 days old. Only aggregate data (day, month, year) is stored after that. So, the size of the database will initially grow fast in the first 14 days and then stabilize. After you have 14 days of data, growth of 1 GB per month is typical. Q: What languages are supported for installing ArcGIS Monitor? A: Internationalization support was added in the 10.6.1 release for date, time, and number formats to improve the usability for international environments. Unicode support was added for the installation, configuration, and data viewing of non-English usernames, passwords, labels, and input text. Features Q: What does ArcGIS Monitor do? A: ArcGIS Monitor collects data and information on the status, usage, availability, and resource utilization in your Enterprise GIS. It also provides alerts, Root Cause Analysis (RCA), email notifications, performance statistics, and reports for monitored systems and sites. ArcGIS Monitor provides value to administrators in detecting issues and providing quantifiable operational metrics and usage trends over time. For managers, ArcGIS Monitor reduces administration costs and increases communication among GIS and IT staff, as well as senior management. Q: What’s new in ArcGIS Monitor 10.7 product that was not in 10.6.x? A: New counter metrics in ArcGIS Monitor include: Log-CRITICAL, Log-SEVERE, and Log-WARNING for ArcGIS Server. Log-SEVERE, and Log-WARNING for Portal. DB Instance Class, Engine, and DB Status for Amazon counter when Amazon Relational. Database Service (RDS) is used. Reboot for the System counter to detect when a machine is rebooting. Other new features include: Silent install option at command line. Expanded status page with dashboard of counters grouped by counter type. Root Cause Analysis (RCA) page that identifies candidates of the root cause (sources) and the downstream impacts of the alert conditions. API to provide access to Collections, Alert, and Availability data in JSON format. New reports for Portal and ArcGIS Server including Log Severe, Log Warning, unused services, and Throughput (Tr/Sec) of services. New reports for the GeoEvent, License Manager, Usage, and Windows Events extensions. Q: What counter types are included with ArcGIS Monitor? A: System, Process, ArcGIS, Portal, DB, Http, RDP, Amazon. Refer to counters in ArcGIS Monitor. Q: Can I use other counter types with ArcGIS Monitor? A: Yes, 20 extensions are available from the ArcGIS Monitor Gallery to add more counter types: ArcGIS GeoEvent Extension ArcSOC Optimizer EgdbDataStore EgdbOracle EgdbPostgres EgdbSQL Excel Report File Read Write HAR License Portal Index Python Extension Example SSL Certificate System Log Parser for ArcGIS System Log Parser for Azure System Log Parser for ELB System Log Parser for IIS TestNetConnection WinEvent WinService Q: What types of Systems can I remotely monitor with ArcGIS Monitor? A: Windows operating system versions as follows: 2008 R2, 2012, 2012 R2, 2016, 7, 8.x, 10. Linux operating system monitoring requires user to have access to /proc folder, unrestricted read access to cat, awk, ls, grep commands. Only password authentication is supported: /etc/ssh/sshd_config PasswordAuthentication yes In addition, below is the supported cipher list for ssh used in linux counters: 'aes256-cbc', // OPTIONAL 'aes192-cbc', // OPTIONAL 'aes128-cbc', // RECOMMENDED 'aes256-ctr', // OPTIONAL 'aes192-ctr', // OPTIONAL 'aes128-ctr', // RECOMMENDED 'blowfish-cbc',// OPTIONAL '3des-cbc', // REQUIRED 'arcfour256', 'arcfour128', 'cast128-cbc', // OPTIONAL 'arcfour' // OPTIONAL Q: What databases can I remotely monitor with ArcGIS Monitor via ODBC connection? A: SQL Server versions, Oracle versions, PostgreSQL versions. Q: What versions of ArcGIS Server and Portal can be remotely monitored? A: 10.2 or higher release. Q: How does ArcGIS Monitor handle Web Tier Authentication with Windows user/role store? A: In ArcGIS Monitor 10.6.1 and 10.7, you can conveniently use credentials of the Windows administrative users in the ArcGIS Server built-in store or Active Directory to authenticate for ArcGIS, Portal, and Http in both federated and non-federated environments. Secured ArcGIS Server services requiring a token can also use Windows authentication if the Windows user that is running the ArcGIS Monitor Service has authorization to access the target site or service. Q: What reports can I get from ArcGIS Monitor? A: The following report categories are available with ArcGIS Monitor. Web ArcGIS Database Infrastructure Usage GeoInfo User-defined License After a counter type is added for monitoring, the appropriate category report will become populated. In addition, Excel reports and statistical summary reports for ArcGIS Server, Portal, and GeoEvent are available for a specified time range. Note that some counters require an extension to be downloaded and configured from the ArcGIS Monitor Gallery.
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12-14-2018
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Have you read about how a district in Colorado will save a year of time by using ArcGIS Data Reviewer to automate their quality control process? Here's the recent ArcNews | Performing Data Checks Keeps Water Running article.
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12-12-2018
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