Latest Contributions by Xingdong_Zhang

A new update (v3.1.1) for ArcGIS Maps for Adobe Creative Cloud is now available! This update includes a fix for the issue of AIX files not opening with the latest Illustrator updates version 26.3.1 [BUG-000149457]. It also includes the support for Illustrator on Apple silicon M1 in native mode.   NOTE: This update doesn't support Adobe Illustrator 2021 (v25.3) and earlier or Photoshop 2020. Please do not update if you need to continue using these earlier versions. Instead, you are recommended to continue using version 3.1.0. Learn more about the supported versions for your operating system. Steps for installation: Close Illustrator & Photoshop. Use the Creative Cloud Desktop app to update Illustrator or Photoshop to a supported version. Download the update from Esri product website. Double click the downloaded setup file (.exe) for Windows and (.pkg) for macOS. Follow instructions on the installer to complete the setup. Note: If you install Illustrator or Photoshop after installing the plugin update, uninstall and reinstall ArcGIS Maps for Adobe to ensure proper functioning. For more information about the product, please visit help. Please continue the conversations on our forums or contact Esri Technical Support if you encounter any issues. You can also post ideas on the ArcGIS Ideas site to help the team make our application better.    Thank you. Maps for Adobe team. ... View more

Hello, Maps for Adobe Community, Earlier today, we found a compatibility issue with Maps for Adobe Creative Cloud 3.1 release on Illustrator v26.3.1, which goes public today. We are currently investigating the issue and working toward a resolution for it. To avoid disruption to your map-making work here is what you can do:  If possible, Maps for Adobe users are recommended not upgrade to Illustrator version v26.3.1 If upgraded and need to work with ArcGIS Maps for Adobe, then you will need to revert to a previous version (26.2.1) or install the long-term supported version (25.4.5) using the steps outlined here and then reinstall ArcGIS Maps for Adobe afterward to continue work.  Thank you for your patience.   Xingdong Maps for Adobe Team ... View more

Good news for macOS users who are on Illustrator 2021! Adobe backported a fix made for the compatibility issue to its latest long-term support version Illustrator 2021 (v25.4.5), which is now available on the Adobe Creative Cloud desktop application for download. If you choose to update your Illustrator to version 25.4.5, please remember to reinstall ArcGIS Maps for Adobe afterward. You can download the latest version of the application from here.  For more information about the supported environment, please refer to https://doc.arcgis.com/en/maps-for-adobecc/install/requirements.htm. Xingdong Maps for Adobe Team ... View more