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If the tile cache is the only registered ArcGIS Data Store role configured on that machine, I would try stopping the service, renaming the data directory, then starting the service prior to running the configuration wizard again. If the relational (or other) data stores co-exist on that same machine you can use the backup utility to create a copy of those data stores prior to renaming the data directory, then run a restore for the working data store(s) before configuring the tile cache data store.
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08-08-2022
09:28 AM
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Custom data feeds (beta feature for 11.0) may offer the extensibility you need, here's the initial blog post where updates should be added once it becomes available. https://www.esri.com/arcgis-blog/products/arcgis-enterprise/announcements/new-in-arcgis-enterprise-11-0-beta-features/
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08-08-2022
09:00 AM
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This may have to do with improper federation of the ArcGIS Server site to the Portal for ArcGIS organization, since the URL used to access the service is using a different domain (*.qx.internal.cloudapp.net) than the public Portal URL (which looks to be using a subdomain of com.au). If the web adaptors (or load balancer listener) is on the same public host, then the Services URL used for federation should use the valid HTTPS URL for the ArcGIS Server site. The error you are seeing is specific to the browser instance you have open, so importing certificates on Portal wouldn't help unless you see it using the Sharing/Proxy endpoint in those failed requests (which I don't suspect to be the case).
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07-29-2022
11:37 AM
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1407
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There should be a warning when validating the publishing attempt from ArcGIS Pro/ArcMap that mentions the data will be copied to the server. One thing I've run into in the past is that the source data should be referenced from the registered directory of the site, so E:\ArcGIS_RegisteredFolders_DO_NOT_DELETE\Imagery, then added from any subfolders. ArcGIS Server does a string comparison to match the publisher location to the server-side location. If you're still having trouble, you may want to open a technical support case so they can look at your environment more closely. This documentation also may help narrow-down the issue: https://enterprise.arcgis.com/en/server/latest/manage-data/windows/overview-register-data-with-arcgis-server.htm#ESRI_SECTION2_781E94B0D808448EBC8CB920E2A6C133
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07-26-2022
09:31 AM
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Just to add some nuance to this thorough answer, while the web tier of Portal for ArcGIS is active-active there is a database component that runs in primary-standby mode and fails-over in the event of a database failure on the existing primary machine. That is why write transactions during failover will fail for a short time, but shouldn't require administrative intervention to recover once failover is complete. That is why you'll see primary and standby roles listed in the Machines API of Portal Admin, but both machines (when healthy) are able to receive web traffic and respond to requests while writing to the current primary database.
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07-26-2022
08:57 AM
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ArcGIS Server uses multiple threads, processes, and files during its running operations, so should see a performance gain when using SMB multichannel on a client that is compatible and an Azure Files Premium share. The files that ArcGIS Server uses are typically smaller than 16Kb, so may not see as significant a gain as mentioned in the below documentation. Microsoft documentation on SMB multichannel: https://docs.microsoft.com/en-us/azure/storage/files/storage-files-smb-multichannel-performance
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07-26-2022
07:14 AM
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1
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2419
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The public key can be downloaded from any browser accessing the site by exporting the certificate, the private key is held by ACM and is not exportable via a PFX file (or PEM in separate files).
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07-26-2022
05:54 AM
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1
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2531
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Earlier sites can be federated with a newer version of Portal for ArcGIS with the exception of hosting, raster analytics, and image hosting roles. Documentation link: https://enterprise.arcgis.com/en/portal/latest/administer/windows/federate-an-arcgis-server-site-with-your-portal.htm#:~:text=When%20federating%20a%20server%20site%20with%20your%20ArcGIS,sites%20must%20match%20the%20version%20of%20the%20portal
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07-25-2022
12:20 PM
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1
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954
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It isn't possible to export the private key of an ACM certificate, so since the single-machine CloudFormation template does not use a load balancer you cannot use an AWS Certificate Manager certificate. Attached is a link to the AWS knowledge article that goes into further detail. https://aws.amazon.com/premiumsupport/knowledge-center/configure-acm-certificates-ec2/
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07-25-2022
12:16 PM
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Have you tried rebooting the machine yet? It should completely recycle the running processes and pick-up the new domain account, if the problem persists it may be worth opening a technical support case to dive into the behavior further.
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07-25-2022
07:18 AM
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3208
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Can you enable audit logging on the SQL Server side to see what credentials it is assuming are from an untrusted domain? The configuration utility should have restarted the Windows service and automatically picked-up the new OSA account for the associated map services. May also want to check in the service workspace for the failed services to make sure they are using OSA.
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07-22-2022
06:22 AM
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0
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0
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3223
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Understood, but the Services pane may indicate the software service running as .\user@DOMAIN as opposed to DOMAIN\user or user@domain, which would potentially cause the 'untrusted domain' error you received. You can also check in Computer Management -> Local Users and Groups -> Users to see if a local account was created as opposed to the domain account that should have been used.
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07-21-2022
07:41 AM
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0
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3235
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Can you verify the syntax of the username and domain you used as an input for the Configure Service Account utility? I've seen in the past where customers have used username@DOMAIN instead of DOMAIN\username and it actually created a local account as opposed to using the domain account, so worth a first-order check.
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07-20-2022
02:51 PM
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4
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3242
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As is indicated in the webgisdr.properties template file, the AZURE_BLOB_BACKUP_NAME is only effective for the restore of an existing WebGISDR backup that is stored in the blob. The recommendation is to use separate blobs for all deployments so that an administrator can identify which blob is related to which deployment for backup/restore purposes. If appending an object prefix would be useful to your organization I could see the motivation for an enhancement request, but the existing logic requires the use of the default path that you've included in your description.
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07-19-2022
11:59 AM
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1
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1067
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I have seen in the past where that error message is returned when the shared key for the site stored in the config-store/web-adaptors/webadaptor-config.json file is 128 characters as opposed to 64 characters (as expected), can you verify whether that is the case?
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07-19-2022
11:50 AM
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