Latest Contributions by JeremyWright

I brought this up to content management team - they're aware of the issue and it should be resolved at next release. ... View more

Brig, From your comments it sounds like you're in Scene view (Global or Local) in 3D.  Is that correct? quick diagnostic: with the map view focused, press shift-e to bring up a diagnostic readout overlaid on the map display.  This will tell us some more about what's going on.  Please post a screenshot of this here. Some troubleshooting tips: 1.  Update your graphics card driver _From the Manufacturer's website_ (not from Windows Update) 2.  try switching to OpenGL (in Project->Options->Display tab) 3.  Please run the diagnostic linked here and post your results: Can You Run It? Regards, Jeremy W. ... View more

1.  Please contact technical support so they can help you through this issue. 2.  Can you elaborate on what is slow?  Is the UI greying out?  Is the map display jerky?  More specifics will help to figure out where the problem may lie. ... View more

Martin, can you try removing your PYTHONPATH variable temporarily?  If you do that Pro should look for python in the installed dir using the pth file... Molly, it looks like your pth files are pointing at a different directory than Pro final is by default installed to.  Try changing the pth files to point at the directory Pro is installed to now (by default C:\Program Files\ArcGIS\Pro\ instead of Program Files\ArcGISPro\) Drew, any other suggestions for Martin or Molly? ... View more

Renato, If your portal is provisioned with Pro licenses, you can use the "Specify the Licensing portal" procedure when starting Pro, as mentioned in the help topic here:  Review ArcGIS Pro licensing information—ArcGIS Pro | ArcGIS for Professionals - If that doesn't work, check with your Portal administrator to be sure the portal and your named user are properly provisioned for Pro. Regards, Jeremy W. ... View more

Molly and Martin, can you take a look in your C:\Program Files\ArcGIS\Pro\Support directory and find a file called ArcGISPro.pth?  open it in a text editor and copy/paste the contents here. Regards, Jeremy W. ... View more

Martin, I conferred with a few folks here and they suggested this can happen if Python is not installed. Can you take a look in Control Panel->Programs and Features and see if you see Python in the list? Regards, Jeremy W. ... View more

Renee, You can go to the VIEW tab and hit "Contents" to re-open the Table of Contents view. Regards, Jeremy W. ... View more

Stephen, Just guessing here but please make sure your graphics card driver is up to date from manufacturer, NOT from windows update. J ... View more

Pro 1.0 is released as of yesterday (no longer prerelease) And home use licenses include ONE named user. ... View more

FYI you can also hit CTRL-F5 to do a "deep refresh" - this is similar to browser behavior. F5 refreshes from cached state. CTRL-F5 refreshes and includes pulling new content from any data sources (AGOL, etc.) ... View more

can you share the URL of the basemap so we can try it out? ... View more