Latest Contributions by JeremyWright

I've marked this idea as In Product Plan and it'll change to Implemented when we ship Pro 3.5. NOTE: The defect being reported here is a result of the anti-aliasing applied by the viewing application to partially transparent raster tiles in the PDF.  There are tiles in PDFs in ArcMap too (to allow allocating smaller chunks of memory to write the raster content into, and to allow the loading application to allocate memory in smaller chunks while reading it), but ARcMap didn't support transparency in raster content - it all got flattened together into opaque raster tiles.  So you can only SEE this artifact with raster content with alpha channel transparency, which you can only write from Pro.     We've gone back and forth with Adobe about this for years, and there are even settings in the Page Display options dialog for Adobe Acrobat that can help - BUT, you can't set these from the document in the PDF spec as it stands currently, and since PDF is now an ISO spec we can't ask Adobe to change it without the ISO spec needing to be bumped too. We know this is a huge impediment for our users.  As such, we've engineered a workaround for this problem, adding an option for users to export their raster content as a single tile in the PDF in ArcGIS Pro 3.5.  This will remove the tile boundary lines in displaying the PDFs and still allow you to keep the layers in your PDFs.  However, it can cause larger exports to fail if you're using higher anti-aliasing options or if the resolution and page size requested is very large, because it has to allocate a large block of contiguous memory to complete during the export process.  Adobe Acrobat or other viewing applications might also have problems allocating larger blocks of contiguous memory to display these PDFs. Please give this new option a try in ArcGIS Pro 3.5 - it has already been tested with positive results by our early adopter program participants at a few different large/national mapping agencies. ... View more

you didn't post a picture but this could be a known issue with certain GPU drivers (usually intel integrated graphics) and DirectX12.  Try opening display options and changing the Rendering Engine to DirectX 11 instead.  If this fixes it then you can update your GPU drivers from computer or GPU manufacturer's site to resolve the issue permanently. ... View more

Chris, Apologies for the delay I was working at the Developer and Technology summit last week.  Can you please call or email support and give them a project package of the case you're able to reproduce this problem with?  We definitely want to take a look and see if something is going wrong at the raster renderer level on a layout. ... View more

Chris what resampling is applied to the raster in symbology?   And what version of Pro are you on? ... View more

I have a theory here, based on triaging a very similar issue recently. Two questions: 1.  Is your content coming from map services? 2.  Are the "layers" in the PDF still there, even if the map is drawing blank?   A common configuration that some enterprise services have is that they have cooked cache tiles, but the backing source data has been removed.  That means you get responses if you ask for the cached tiles, but you get blank results if you do an Export request.  Ostensibly this is a configuration problem on the service.  The administrator should disable the capability to make dynamic requests in the service's configuration.  Unfortunately there's not a way for the Pro client to detect this weird misconfiguration, so there's no way for us to throw an error message for this. ... View more

That's my fault, I was just cleaning up some old issue paperwork as part of finishing this release.    But, I think you may have missed a detail :): After a lot of design/prototyping with our senior output and rasterizer developers, and extensive testing and tuning of the mitigation strategy, we have exposed an option to _work around_ the limitations of adobe acrobat in displaying adjacent transparent tiles of content, by attempting to export a SINGLE tile as long as we can allocate enough memory to do so up to a reasonable limit.    TL;DR: A new option mentioned is scheduled to be available in the next release of ArcGIS Pro (3.5) that mitigates the artifact for all repro cases (former bug reports and issues from Pro 1.x to now) that we found in our research on the background of this bug, as long sufficient free memory is available to do so.   And unlike "Export As Image" it doesn't lose the layers in your map. ... View more

Thanks Ariel!  I'll forward this info to Intel through our POC. ... View more

@Dana_FSC yeah AIX is only for usage with Illustrator and Maps for Adobe Creative Cloud - I wouldn't expect Affinity to be able to open it. I'm glad using PDF worked well for you! ... View more

@Dana_FSC the EPS format doesn't support transparency, so if any of your content involve transparency you will get images - that's a limitation of EPS.  SVG and PDF should allow native support for transparency and blend modes, if you're looking for an alternative. As I posted above, there isn't currently any way for the ArcGIS Pro development team to write to the proprietary format for Affinity Designer, so unless we can receive a file format spec and/or an API that allows us to import content (similar to what the ArcGIS Maps For Creative Cloud extension does for pro AIX to Illustrator) then we have no way of supporting this request. ... View more

ah, understood.  Sorry for the confusion! So as far as I understand it what you are asking for is a way to override the application defaults per-project.  I don't think such a thing exists, though project templates MAY provide some of what you're looking for. Unfortunately I don't think such a mechanism exists.  I'll ping the map authoring team in case they have any further guidance regarding style usage as a way around this. ... View more

There's a lot of doc on color management, but here is the short version of the story: 1. the options in the color management subtab of the options dialog set the default for NEW project items, and also set the conversion options which affect what happens when you move something between two different color spaces. 2. the options on each project item (map, layout) are what is used for that item when it is the _Destination_ for a color conversion. 3.  you have TWO (RGB and CMYK) profiles because any color copied into the project item from another source (such as another style) will still need to be converted into the appropriate destination colorspace (e.g. Adobe RGB style->sRGB layout) For full documentation see https://pro.arcgis.com/en/pro-app/latest/help/projects/color-managed-project-items.htm ... View more

thanks Sara.  I'll include this in our report to Intel to let them know that this is still reproducible for some users even on the latest driver + DirectX12 ... View more

Sara, I spent some time attempting to replicate your results on my Intel Iris Xe laptop but was unable to with the 9/24 or 12/10 driver. When you look in device manager under display adapters, and open the Intel Xe, what version is showing on the driver tab? (the full number) ... View more