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I've marked this idea as In Product Plan and it'll change to Implemented when we ship Pro 3.5. NOTE: The defect being reported here is a result of the anti-aliasing applied by the viewing application to partially transparent raster tiles in the PDF. There are tiles in PDFs in ArcMap too (to allow allocating smaller chunks of memory to write the raster content into, and to allow the loading application to allocate memory in smaller chunks while reading it), but ARcMap didn't support transparency in raster content - it all got flattened together into opaque raster tiles. So you can only SEE this artifact with raster content with alpha channel transparency, which you can only write from Pro. We've gone back and forth with Adobe about this for years, and there are even settings in the Page Display options dialog for Adobe Acrobat that can help - BUT, you can't set these from the document in the PDF spec as it stands currently, and since PDF is now an ISO spec we can't ask Adobe to change it without the ISO spec needing to be bumped too. We know this is a huge impediment for our users. As such, we've engineered a workaround for this problem, adding an option for users to export their raster content as a single tile in the PDF in ArcGIS Pro 3.5. This will remove the tile boundary lines in displaying the PDFs and still allow you to keep the layers in your PDFs. However, it can cause larger exports to fail if you're using higher anti-aliasing options or if the resolution and page size requested is very large, because it has to allocate a large block of contiguous memory to complete during the export process. Adobe Acrobat or other viewing applications might also have problems allocating larger blocks of contiguous memory to display these PDFs. Please give this new option a try in ArcGIS Pro 3.5 - it has already been tested with positive results by our early adopter program participants at a few different large/national mapping agencies.
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04-18-2025
10:55 AM
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you didn't post a picture but this could be a known issue with certain GPU drivers (usually intel integrated graphics) and DirectX12. Try opening display options and changing the Rendering Engine to DirectX 11 instead. If this fixes it then you can update your GPU drivers from computer or GPU manufacturer's site to resolve the issue permanently.
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04-14-2025
11:36 AM
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Chris, Apologies for the delay I was working at the Developer and Technology summit last week. Can you please call or email support and give them a project package of the case you're able to reproduce this problem with? We definitely want to take a look and see if something is going wrong at the raster renderer level on a layout.
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03-18-2025
09:47 AM
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Chris what resampling is applied to the raster in symbology? And what version of Pro are you on?
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03-10-2025
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I have a theory here, based on triaging a very similar issue recently. Two questions: 1. Is your content coming from map services? 2. Are the "layers" in the PDF still there, even if the map is drawing blank? A common configuration that some enterprise services have is that they have cooked cache tiles, but the backing source data has been removed. That means you get responses if you ask for the cached tiles, but you get blank results if you do an Export request. Ostensibly this is a configuration problem on the service. The administrator should disable the capability to make dynamic requests in the service's configuration. Unfortunately there's not a way for the Pro client to detect this weird misconfiguration, so there's no way for us to throw an error message for this.
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03-07-2025
12:47 PM
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That's my fault, I was just cleaning up some old issue paperwork as part of finishing this release. But, I think you may have missed a detail :): After a lot of design/prototyping with our senior output and rasterizer developers, and extensive testing and tuning of the mitigation strategy, we have exposed an option to _work around_ the limitations of adobe acrobat in displaying adjacent transparent tiles of content, by attempting to export a SINGLE tile as long as we can allocate enough memory to do so up to a reasonable limit. TL;DR: A new option mentioned is scheduled to be available in the next release of ArcGIS Pro (3.5) that mitigates the artifact for all repro cases (former bug reports and issues from Pro 1.x to now) that we found in our research on the background of this bug, as long sufficient free memory is available to do so. And unlike "Export As Image" it doesn't lose the layers in your map.
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03-07-2025
10:29 AM
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Thanks Ariel! I'll forward this info to Intel through our POC.
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03-05-2025
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This looks like a known GPU driver error when using DirectX 12 in many Intel GPUs in the last couple quarterly releases. This has been reported by many other users, all of whom had various Intel GPUs. For example: https://community.esri.com/t5/arcgis-pro-questions/graphical-glitches-within-map-window/m-p/1562300#M90523 We reported it to Intel and they have attempted to resolve it in their latest drivers. Quick test: If you go to options->display and change the Rendering Engine to DirectX11 or OpenGL, and it resolves the problem, then you are likely experiencing the same problem. Further investigation and mitigation: You can go to Device Manager and under Display Adapters look at what's listed there to confirm you have an Intel GPU or integrated display adapter. If you open this item in Display Adapters it will tell you what driver version and date you are using. If you could post a screenshot of what you find here that would help us narrow it down to report to Intel. Updating your driver: If you are using an Intel integrated GPU, then the manufacturer of your laptop sends out recommended driver updates via their usual channel. For example, Dell has "Dell Command Update" which will find and update display drivers". Other vendors have similar channels. Alternatively, you can use the Intel Driver and Support Assistant to get the latest driver for your GPU direct from Intel. https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html Hope this helps! please reply if you can with the screenshot of your driver/version so we can report this to Intel.
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03-03-2025
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@Dana_FSC yeah AIX is only for usage with Illustrator and Maps for Adobe Creative Cloud - I wouldn't expect Affinity to be able to open it. I'm glad using PDF worked well for you!
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02-26-2025
11:48 AM
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@Dana_FSC the EPS format doesn't support transparency, so if any of your content involve transparency you will get images - that's a limitation of EPS. SVG and PDF should allow native support for transparency and blend modes, if you're looking for an alternative. As I posted above, there isn't currently any way for the ArcGIS Pro development team to write to the proprietary format for Affinity Designer, so unless we can receive a file format spec and/or an API that allows us to import content (similar to what the ArcGIS Maps For Creative Cloud extension does for pro AIX to Illustrator) then we have no way of supporting this request.
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02-25-2025
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ah, understood. Sorry for the confusion! So as far as I understand it what you are asking for is a way to override the application defaults per-project. I don't think such a thing exists, though project templates MAY provide some of what you're looking for. Unfortunately I don't think such a mechanism exists. I'll ping the map authoring team in case they have any further guidance regarding style usage as a way around this.
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02-14-2025
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There's a lot of doc on color management, but here is the short version of the story: 1. the options in the color management subtab of the options dialog set the default for NEW project items, and also set the conversion options which affect what happens when you move something between two different color spaces. 2. the options on each project item (map, layout) are what is used for that item when it is the _Destination_ for a color conversion. 3. you have TWO (RGB and CMYK) profiles because any color copied into the project item from another source (such as another style) will still need to be converted into the appropriate destination colorspace (e.g. Adobe RGB style->sRGB layout) For full documentation see https://pro.arcgis.com/en/pro-app/latest/help/projects/color-managed-project-items.htm
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02-14-2025
11:07 AM
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thanks Sara. I'll include this in our report to Intel to let them know that this is still reproducible for some users even on the latest driver + DirectX12
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01-14-2025
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01-13-2025
03:58 PM
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Sara, I spent some time attempting to replicate your results on my Intel Iris Xe laptop but was unable to with the 9/24 or 12/10 driver. When you look in device manager under display adapters, and open the Intel Xe, what version is showing on the driver tab? (the full number)
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12-30-2024
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