Latest Contributions by CraigGillgrass

Leandro, can you email the AWorkforce alias?  We can take this discussion to email to troubleshoot it. Craig ... View more

Leandro, Is this is a Collector issue or an issue with Workforce? Are you trying to update the Workforce layer in Collector?  Craig ... View more

Hi Daniel, Your description helps, we'll try and repro it here. Craig ... View more

Hi Daniel, It sounds like this is going to be a bug somewhere that we should look at. Can you expand a bit on what you mean by "borrowing"?  Copy/paste of the sharing info might help too. Craig ... View more

Daniel, I'm guessing that is the Workforce worker web map and the Workforce feature service.  Can you confirm they are shared the same way? Craig ... View more

Unfortunately no, see this topic on Calculate field values: Calculate field values—ArcGIS Online Help | Documentation  ... View more

Daniel, a couple questions, What type of layer is this and how many features are in it? Are you able to take that same layer offline in a map using the new Collector? If you create a Map Area in Workforce; does this layer appear? Craig ... View more

Daniel, Do you see an error messages?  Can you describe what you mean by "Layers that were viewable in the field in Classic are now preventing the project from downloading at all".  Is this a pre-planned area, as in, are you creating a Map Area or are you simply trying to download the map without defining a Map Area? Also, when you open the project and view the Overview tab; is there a notification near the Workers web map link? Is there an info icon near the web map? Craig ... View more

Daniel, Can you check if the layers that aren't loading are Sync enabled? Also, when you open the project and view the Overview tab; is there a notification near the Workers web map link?  Craig ... View more

Cody, Matt, 1. We have a lot of personnel that use AGOL and the apps, the biggest gripe we get it the login process.    Can we make it so that they don't have to choose between AGOL and manage between ArcGIS Connections?     Also the frequency that they have to login tends to frustrate them.  We've made a number of improvements in our latest release of Workforce (and in the beta version of field maps) to address this - have those changes improved your experience?  Is your comment around iOS or Android or both? 2. Workforce is being used for a lot of processes, it would be really handy to have an air push functionality for    assignments to notify them when received  without having to have the app open and/or running. Push notifications is on our Roadmap and with the move to a single app with our Field Maps work, something we're looking at in the near term.  We don't have a timeframe for it but keep an eye out on our blogs and the in the beta program as that is where we would announce it. Craig ... View more

Vladimir, This request is in our backlog but has not been assigned to a release.  You are correct, the way to address this requirement is through the Python API. Craig ... View more

Joel, It looks like you're using the new Offline enabled Workforce projects (based on the message about a GUID field). We're working on updating these blogs to reflect the new Workforce schema and provide the same steps. I don't have a timeline for when those will be available but the Workforce and Collector blog is in the final editing phase. Craig ... View more

Matthew, When you mention that: Ipads still update and refresh the working status as well as the last edit time. Can you confirm that, the worker location is updating? Craig ... View more

Matthew, Can you try restarting the iOS devices and seeing if that resolves the issue?  We have seen cases with iOS where, following an update, location tracking has stopped working. Craig ... View more

Jonas, We have not implemented support for filters in the Dispatcher web app; this is in our backlog and on the roadmap to add to an upcoming release of Workforce. One suggestion for mitigating the buildup of completed work assignments is to copy them to a new feature layer within the assignments feature service.  I know several sites who have implemented this as a workaround. Craig ... View more