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Upgrading from 3.1x to 3.2.5 has solved the issue. I did not attempt the soft reset and instead jumped right to trying the 3.2x update. Thanks for the pointers!
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09-04-2025
10:51 AM
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Ah! That could be it; newer installs in our org are 3.2x in our currently. This user may have an older machine/deployment and just need the upgrade then, I will double check the other machines I tested are in fact 3.2x.
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09-04-2025
09:41 AM
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Thank you we will try soft reset steps and report back if that solves the issue.
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09-04-2025
07:15 AM
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I have an individual user/machine using ArcGIS Pro 3.1.x that has an isolated issue: When a public map service is added to a map in ArcGIS Pro on this machine, whether via Portal content menu or via adding REST URL directly, the layer(s) display correctly, but when you right-click a layer, there is no 'context menu' option for opening the Attribute Table. When right-clicked, there is literally nothing that happens or displays. All other machines I've tested show normal behavior of right-clicking and having the attribute table option. User has restarted Pro, tried whether logged in to our Portal or not (the map service(s) are public anyway), restarted computer, now we are at the step of finding some other troubleshooting step or potentially re-installing Pro if we can't figure it out. Any ideas?
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09-04-2025
07:02 AM
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By the way, how in the world did you figure that out? I couldn’t find any documentation or logs to point to anything like that, where some expected Agent component or process/procedure was not running as expected. I was in total darkness.
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09-01-2025
09:34 PM
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You hoped that helps! Omg… holy $&@! I could kiss you. I want to buy you lunch. I praise your name and the names of your ancestors. Your little comment just solved a mystery that has plagued me for a year or more, and fruitless support cases that wasted literal days to weeks of my life. I fully expected my server machine already had the path… but it didn't… my hopes began to rise… I added the default powershell path %SYSTEMROOT%\System32\WindowsPowerShell\v1.0\ And closed the env var menus, tried to register… it didn't work. I logged out logged back in to Windows… didn't work. Almost gave up then realized I should restart the Agent Service since it maybe runs that powershell inventory on startup… and that finally did the trick. A thousand thanks!
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09-01-2025
08:42 PM
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I'm not sure if my issue is exactly matching others in this thread but I figure I ought to see if anyone has any pointers. I have a Windows Server 2019 VM with ArcMonitor Server and just upgraded 2025.0.1 and upgraded all of my Agents. My federated Arc* machines are Portal, Server (my main/hosting server), Datastore, GeoEvent Server. I also have a postgres server and Cityworks server that I monitor. All of my these machines have no trouble registering with Monitor except for my (hosting) Server machine. I have had 2023.x and 2024.x previously, and even tried a Linux VM instead of Windows hosting Monitor Server in the beginning. In all cases, all my machines register exactly as they are supossed to, but my Server machine cannot register with Monitor server. The registration makes the initial authentication call [success]! ... but then nothing else happens. Monitor site logs also record the two entries for the authentication call from my Server machine's IP (message 'API request started', 'API request ended'), but nothing else related to the registration event is logged (debug level enabled). I had a months-long ESRI ticket that went nowhere. We went so far as to use wireshark and log the traffic happening -- it seems the connection is simply closed after the initial authentication call, with no other logs or indication of what is happening to cause the connection to close, whether it's being aborted by the Server or the Agent side. We have disabled anti-virus on both the Server and Monitor machines to test if that had any effect (nope), we've updated all of our machines with CA SSL certs for the backend communication just in case that had any effect (nope). I've carefully followed every step in the documention to ensure the domain account running the ArcGIS Monitor Agent service has access to the bin, framework, and appdata config-store-agent directories. This account is also a local Administrator account, and it's in the Perfomance Monitoring Group. Mind you -- no additional actions like this whatsoever were required when registering the Agents with Monitor on my other machines, which are all essentially the exact same in terms of VM/Windows base image, domain accounts as local admin, networking, etc. Does anyone have *any* potential clue what might (not) be happening here?
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08-28-2025
11:24 AM
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I don't use this myself so I'm just throwing this out there: The 'fetch udpates...' action seems to not be meant to be used independently -- it should be used as an action within an automated cloud flow that starts with the 'When a record is updated in a feature layer' automated trigger. It may seem redundant to specify you're 'monitoring' a specific layer via the automated trigger, but then you specify again that you are fetching the updates from that layer. All that said... I just tested this one a junk layer in my AGOL site, and the automated webhook doesn't seem to be triggering when I add/update/delete a feature in the layer I specified. I saw in the 'flow checker' that it indicates I needed to enable change tracking. So I did, and then edited the automated trigger, and it seemed happy, but I'm still not getting any triggers after editing features. I also confirmed the AGOL feature service has the webhook enabled.
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08-28-2025
06:25 AM
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Background I've recently done some testing with a Distributed Collaboration between our ArcGIS Enterprise Portal (11.1, with federated Server) and AGOL site, towards the goal of having locally-hosted feature service (LFS) replicated in AGOL as a hosted feature layer (HFL). We use postgres for our enterprise geodatabase and generally everything is traditionally versioned rather than branch versioned at this time. Our Open Data hub provides the public with a variety of datasets. These are currently hosted locally on Enterprise and our AGOL has references to these services – mostly map services, technically, rather than Feature Services. Our goal is to have the public continue consuming our public data through our Open Data site, but using an HFL on AGOL is preferable than having an AGOL reference a local map/feature service, as the HFL allows extra download options in the Open Data site (i.e. File GDB), and also alleviates potential load on our local system when users query or download these datasets (maybe not a big impact, but it's something). Our County/major neighboring metropolitan city also streams a few of our layers directly from a LFS and uses it in their 'big' web map that serves a population of 1 million+ metro area. I'd similarly prefer that connection hit an AGOL HFL instead of our LFS. Testing has shown the process of sharing a LFS (versioned, globalid, editor tracking, sync enabled) with the properly established Distributed Collaboration (DC) workspace/group in our Portal can replicate our LFS data to AGOL as a HFL copy. We have specified settings of the DC to establish one-way replication/sync, rather than two-way, for this purpose. It really does seem to behave like a replication service. It preserves the globalids of the source features, and the item that gets spooled out in AGOL has the same content ID as the item in Portal. Testing shows that Insert/Update/Delete edits on the LFS side are automatically pushed to the HFL on a schedule that can be customized (although any schema changes on the LFS side would need to be updated manually on the HFL side). Basically… it works! Some Sync Behavior Observations/Questions/Concerns Repairing broken LFS > HFS relationship Once the LFS is shared in the DC collaboration group on the Portal side, the HFL copy is immediately spooled up on the AGOL side. If the HFL item on the AGOL side does not have delete protection enabled, the HFL on the AGOL will *poof* disappear immediately if the LFS is un-shared with the collaboration group for whatever reason. If the LFS is then re-shared with the group, the HFL is re-established in AGOL, but loses any customizations that were made on the AGOL HFL side, e.g. summary, description, symbology, popup, etc. Interestingly, it does seems to retain the same AGOL REST endpoint when it gets re-established... Question: I wonder if that AGOL REST service endpoint would eventually be removed on the backend if enough time passes without the item being re-shared? If delete-protection is enabled on the HFL, and the LFS is unshared from the Portal side, the HFL item will persist but the sync processing log will indicate there was an error because an item was delete protected and it can’t be removed automatically on the AGOL side. When the LFS is re-shared with the collaboration group, the sync processing log shows a similar but different error because the previous item already exists, and it indicates that the item must be removed and workspace should be re-synced to correct it. In other words, replication of data edits from LFS will no longer function with the existing HFL item, so it has to be wiped out to let AGOL recreate the HFL item. Question: is there any way to repair this relationship or ensure it persists if -- for any reason (woopsie mistake?) -- the LFS gets unshared with the collaboration group? If we assume there’s not a way to keep that AGOL item persistent in this case, then that means that any customization to Summary, Description, tags, symbology, popups, etc should be modified on the Portal side, and AGOL side should not be touched in order to avoid potentially losing those kinds of customizations. This is something I will have to drill into my head early and often because I would otherwise be tempted to customize the AGOL item, since that is what is directly shared to the AGOL group that exposes the item to my Open Data hub. I did some tests just now and actually it does look like changes to summary, description, etc immediately start a sync and push those changes to the AGOL item within a few minutes. Limited Sync Log Info? Although there is a slightly more verbose ‘sync log' on AGOL side than Portal side of the collaboration, I wish it had it’s own menu to review these logs and history since it does not seem to provide comprehensive information about what is failing vs. what is succeeding in each sync, and only shows the issues from the last sync and no other history. In our case, we would ideally be making 40+ LFS replicated to AGOL as HFS using this method... I'm worried we would not have comprehensive understanding of what has failed if there was more than one issue at a time. Warning/notification of errors? There does not seem to be any way to set a notification/email to provide a heads up if there is an error. That would be a nice addition. Otherwise, I'll probably never know unless I check a specific sub-menu of the distributed collaboration workspace. Your experiences? I'm curious if anyone else has the same use case and has had success (or not) with using this strategy?
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08-28-2025
05:42 AM
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I get that it's autogenerated, but it seems quite arbitrary to have the field names be different depending on the *gdb source, since there is not an actual column named st_area(shape) in the postgres database, for example. When using ST_geometry for the feature class in the egdb, the geometry is stored in the shape column in postgres in a well-known-binary format, if I understand correctly, so I assume that is being interpreted by ArcGIS software, so why not have the software display the polygon geometry in a field simply named shape_area the same way that a file geodatabase displays it? I'm not expecting you to have the answer, but I'm still throwing it out to the universe since I expect there is a good reason, and I'm just curious what's going on under the hood.
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08-27-2025
01:30 PM
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Just a note for others that may come across a .ppkx, .mpkx, .lpkx, etc. and can't open natively in your version -- the file is essentially a wrapper around file geodatabase(s) and other relevant objects depending on the package type, for example an .lpkx will contain the gdb data and a .lyrx file. You can open the file with something like winrar or 7zip and explore the contents. If you export with the option for multiple versions, there will be a subfolder for each version. I think depending on your version or underlying data there will be a single source of gdb data in a commondata folder, but otherwise it potentially will have a complete duplicate of the gdb data under each version folder. I have had simliar confounding behaviors when exporting map packages where layers sourced via a UNC path instead of a mapped drive path (same data mind you) would cause different behavior in export time or size due to it kind of going haywire and trying to export data in one case and 'reference' the data in another case. I think the whole set of packaging tools needs a lot more options to control exactly what you want to happen.
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08-27-2025
07:30 AM
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I also found this to be a bit frustrating, it's even different between SQL Server enterprise gdb using ST_Geometry, Shape.STArea(), vs Postgres enterprise gdb using ST_Geometry, st_area(shape). In the SQL Server or Postgres databases, Shape is a single geometry field, so it seems confounding why ArcGIS desktop must 'interpret' the shape area/length meta-field names in different ways between file geodatabases, and enterprise geodatabases of different underlying db type. I'd be curious about the explanation for that if there is one. Using python arcpy cursor methods, you can refer to all of these the same standardized way with the 'geometry tokens' SHAPE@, or more specific SHAPE@AREA, SHAPE@XY, SHAPE@LENGTH, etc.
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08-27-2025
06:17 AM
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@Bud @FriederDaeublin tl;dr remote into a workstation that's on the local network I think in this context a 'jump server' may not be a great term to use, or maybe I don't understand the proposed use of it. I think just 'remote workstation' is the best answer. I get the impression that in other contexts, jump servers usually do not focus on having graphics processing specs and are likely more about IT accessing different networks that are otherwise locked down, and using utilities for managing <waves hands> IT things. This may be isolated in specific ways to only allow access to specific things behind the network and minimize an 'attack surface' for malicious entities. Essentially what is needed here is for you to be able to 'remote into' a machine that is already behind the network, on hardline ethernet with the most 'direct access' and minimal latency possible to the windows network share or database that you want to access with ArcGIS Pro. Even if your machine is in the office, your IT network infrastructure may have components that are offsite or otherwise have some other kind of network or I/O bottleneck so it's hard to say what the 'optimal' setup would be. This remote workstation could potentially be a PC tower with decent specs stuffed into the corner of a server room or under a desk that is 'headless', i.e. doesn't even need to have a monitor and keyboard plugged in. It certainly could also just be a normal workstation setup that is used normally, but also used to remote into. This is how I was set up before getting a laptop and being forced to give up my workstation. I now soreless miss my workstation and I'm suffering from these VPN issues when using the laptop remotely. Your remote machine (laptop or PC at home?) would essentially just act as a 'terminal' to access this other machine and perform your ArcGIS Pro work on it. With this method, the potential bottleneck becomes the frame rate or maybe mouse lag of your remote session, or specs of the remote workstation, rather than I/O or network latency with the data. With a good network connection and good remote desktop software, you can get pretty close to feeling like a 'normal' workstation experience when using remote desktop solutions.
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08-25-2025
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Are you using the same account in both cases? Or is it public? Just a quick check: In Survey123 Survey Management menu in ArcGIS Online, under 'Collaboration' and 'Share Survey' settings, did you check what you have set for these options?
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08-25-2025
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This is kind of getting into the IT weeds here, but if your users share an Active Directory domain, you may be able to impose a Group Policy that restricts ability to edit the registry.
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08-25-2025
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