Latest Contributions by DerekLaw

On Feb 4, the fifth ArcGIS Monitor User Group meeting was held. The topic was a discussion on personas that would use the data collected by ArcGIS Monitor, some key performance indicators (KPIs) for the personas, and some strategies using Monitor.   You can watch the recording from this blog.  Attached are the presentation slides for the user group meeting.  ... View more

On Feb 4, the fifth ArcGIS Monitor User Group meeting was held. The topic was a discussion on personas that would use the data collected by ArcGIS Monitor, some key performance indicators (KPIs) for the personas, and some strategies using Monitor.   This session featured presenters from Esri Professional Services: Erin Richmond, Principal Technical Consultant and Emily Schaefer, Technical Consultant. ArcGIS Monitor User Group #5: Key Performance Indicators for an Enterprise GIS    Webinar attendee submitted questions & answers:  Q1) Is there a compatibility matrix for ArcGIS Monitor and ArcGIS Enterprise versions? Can you use ArcGIS Monitor 2025.1 with ArcGIS Enterprise 11.5? A1) ArcGIS Monitor 2025.1 works with and can collect metrics from ArcGIS Enterprise 10.9.x to 12.0, inclusive. Q2) What if I'm upgrading from ArcGIS Monitor 10.8.1 to 2025.1?  Would I still upgrade "over the top" of 10.8.1? A2) It is not possible to upgrade from ArcGIS Monitor 10.8.x to ArcGIS Monitor 202x.x. Starting at version 2023, ArcGIS Monitor has a new and completely different architecture and deployment pattern than the 10.8.x release. You will need to “transition” to ArcGIS Monitor 202x.x, which means a brand new installation. Q3) I have one machine where there is no ArcGIS Enterprise component, but an application is hosted in this machine. Can we add this in monitor to check CPU usage, connectivity etc.? A3) It is possible to register a host machine that does not have any ArcGIS technology installed on it with ArcGIS Monitor. Monitor will collect metrics on the host machine such as CPU, memory, storage etc., but will not collect metrics specific to the application. Q4) How well is ArcGIS Monitor integrated with Azure file share for the ArcGIS Data store? A4) ArcGIS Monitor currently only supports collecting metrics for the ArcGIS Data Store (relational) used to support a hosting server. It does not currently support collecting metrics for Big Data file shares in Azure storage locations used with ArcGIS GeoAnalytics Server and/or Raster Analytics. Please submit a feature enhancement request on ArcGIS Monitor Ideas forum. Q5) Is it possible to monitor usage and any potential performance issue with SOIs with Monitor? A5) This is difficult to assess, as it will depend on what the Server Object Interceptor (SOI) does. SOIs by their nature are custom capabilities implemented in ArcGIS Server and we’re unable to assess how it will affect ArcGIS Monitor.  Q6) It would be beneficial to have more guidance on creating graphs especially the graphs that are displayed today.  Where can we find guidance on how to create these? A6) We have several blogs that show how to create some of the graphs shown in this session. While they may not exactly match the analysis views in the presentation, they do provide steps on how to get started: Five useful analysis metrics for ArcGIS Server Analysis Elements for Enterprise portal content Analysis Elements for Enterprise portal performance Geodatabase analysis views  Q7) Do you plan to implement enhancements that would allow ArcGIS Monitor to obtain information about application usage? Specifically, details such as the number of accesses, which users are accessing, how long they used the application, among other usage-related metrics. A7) Yes, the ArcGIS Monitor 2026.0 release will offer metrics on web app and web map usage in registered enterprise portals.  Q8) Is there documentation of the scope of professional services for the ArcGIS Monitor Jumpstart package and the Enterprise Health Check? A8) Please review the Esri Professional Services – Enterprise Strategy page to learn more and register to get more information. Or please contact your Esri Account Manager or local Distributor. Q9) Does Esri offer any training specifically for ArcGIS Monitor? A9) Yes, a training webinar available on Esri Academy, Introduction to ArcGIS Monitor. Additional resources are listed in this blog, ArcGIS Monitor: Essential Resources.  Q10) Do you provide evaluation licenses for new users of ArcGIS Monitor? A10) It is possible to get an ArcGIS Monitor evaluation license, please contact your Esri Account Manager or local Distributor to learn more. Q11) I'm also wondering if/when there will be more integration of ArcGIS Monitor with ArcGIS Enterprise, specifically for authentication (i.e., I want to be able to login to Monitor using my Portal for ArcGIS SSO-enabled account) A11) There are no plans to integrate ArcGIS Monitor logins with Portal for ArcGIS (e.g., enterprise portal) logins. ArcGIS Monitor logins are purposely separate and independent from Portal for ArcGIS logins, because the former is meant to observe and collect data on the latter. If ArcGIS Monitor logins were using (i.e., dependent) Portal for ArcGIS logins, then if Portal were to become unavailable, it would also affect Monitor. This is not a best practice; the observability solution should be independent from the enterprise asset(s) it is monitoring. If you want a SSO user experience for ArcGIS Monitor, please vote for this feature enhancement on Esri Community: ArcGIS Monitor Ideas – Support AD or LDAPs identity stores.  Q12) Do ArcGIS Monitor upgrades to a point release preserve my existing config? A12) Yes, when you upgrade ArcGIS Monitor (regardless if it is a point release) to a later release, the Monitor instance configuration is preserved. If you submitted a question and do not see a response, it's likely because your question was very scenario specific and/or required more information. We encourage you to contact Esri Technical Support for further help on answering your technical issue(s).          ... View more

The Esri Developer & Technology Summit 2026 will be held in Palm Springs, CA. This event is designed for anyone building, customizing, and automating spatial solutions at any scale or complexity. Learn how ArcGIS has evolved as an enterprise-ready platform, explore the latest tools and IT implementations, and exchange ideas with peers and tech experts. Learn earn more about the event and register for it here.  ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. We will have folks from the Monitor Development team working in the Expo area. We would be interested in meeting with users to learn more about your workflows and get product feedback. Please find us in the Esri Tech Zone - Design, Build, and Operate ArcGIS Systems. If you would like to set-up a meeting in advance of the event, please reach out to Derek Law (dlaw@esri.com) and we can set-up a meeting during the conference.  UPDATE 2/25/2026:  There will also be two user presentations focused on ArcGIS Monitor, 1. Enhancing System Insights through ArcGIS Monitor Integration Thurs March 12 | 2:30 pm | Mesquite B, PSCC  Presented by Jordan DeSimone, Clean Water Services and Kevin Sadrak, dymaptic  2. Embracing Observability with ArcGIS Monitor: Turning Alerts into Action  Thurs March 12 | 3:15 pm | Mesquite B, PSCC  Presented by Joe Guzi, Stark County GIS Dept Learn from customers on their experiences with ArcGIS Monitor!! Hope to see you there and safe travels!    ... View more

At Esri Fed GIS 2026, ArcGIS Monitor was featured in the second Plenary demo. It showed ArcGIS Monitor data shared in ArcGIS Dashboards and some of its key capabilities including alerting and component relationship graphs. Geospatial Infrastructure Management - Fed GIS 2026 Plenary demo (featuring ArcGIS Monitor)  FYI, checkout these ArcGIS Monitor customer success stories for other examples of how it can help you manage your enterprise GIS deployment.   ... View more

ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help administrators and managers ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime, resulting in operational cost savings.  At Esri Fed GIS 2026, ArcGIS Monitor was featured in the second Plenary demo. It showed ArcGIS Monitor data shared in ArcGIS Dashboards and some of its key capabilities including alerting and component relationship graphs. Geospatial Infrastructure Management - Fed GIS 2026 Plenary demo (featuring ArcGIS Monitor)  FYI, checkout these ArcGIS Monitor customer success stories for other examples of how it can help you manage your enterprise GIS deployment.  ... View more

ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help administrators and managers ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime, resulting in operational cost savings.   This great blog by Lionel Todome from Esri France, discusses observability​, one of the key pillars of the ArcGIS Well architected framework, and how Monitor helps with proactive management of your enterprise GIS.  Discover ArcGIS Monitor: monitor, troubleshoot, and improve the performance of your ArcGIS GIS (blog is written in French, but can be easily translated within a web browser)            ... View more

If you're running ArcGIS Enterprise, then you should be using ArcGIS Monitor - it collects metrics on the health, performance, and usage of your Enterprise GIS to optimize your GIS and IT investment. It help administrators and GIS Manager ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime; resulting in operational cost savings. ArcGIS Monitor supports the observability pillar , a best practice of the ArcGIS Architecture Center.  FYI, ArcGIS Monitor 2025.1 introduced the concept of component relationship graphs, which allows you to visualize relationships and dependencies of your enterprise GIS assets using component relationship graphs. Learn more in this blog.  To learn more at FedGIS 2026, attend the technical workshop:  ArcGIS Monitor: Observability for Your Mission-Critical GIS Operations Wed Feb 11; 11 am Room 144C | WEWCC  As federal agencies continue to expand their ArcGIS deployments, ensuring system performance and scalability becomes increasingly challenging. ArcGIS Monitor proactively identifies issues such as slow services, resource bottlenecks, and system outages before they impact mission-critical functions. Learn about analysis views and alerts on system resources, response times and service availability, as well as graphs that show relationships for components and their dependencies.  FYI: some ArcGIS Monitor customer success stories ... View more