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Thanks @Tobias_Gerber for sharing additional comments about your scenario. @OscarFigueroaOD - Please contact Esri Tech Support and open an issue. Hopefully you can share more info with them so they can reproduce the problem. If we can reproduce the issue consistently, then we can look into a fix (if the issue is with ArcGIS Monitor). Hope this helps,
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06-29-2023
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Hi @DuongHB, Can you please contact Esri Tech Support so they can investigate your issue further? As far as we're aware BUG-000155947 was fixed. Providing Tech Support with detailed steps to reproduce will help us look into your issue. Thanks.
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06-28-2023
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The annual Esri International User Conference 2023 is happening next month in San Diego, CA. It’s the largest gathering of GIS professionals in the world covering all industries and applications of GIS. Register for the event here. ArcGIS Monitor collects data and information on the status, usage, availability, and resource utilization of your enterprise GIS. It complements ArcGIS Enterprise deployments by enabling managers and administrators to proactively manage their enterprise GIS. Monitor can help reduce and prevent system downtime and therefore reduce operational costs. Checkout the Manager’s Corner article 5 Reasons to use ArcGIS Monitor in the latest issue of ArcUser magazine. Watch a 1-min product overview video. The ArcGIS Monitor team will be attending Esri UC to help support you, answer questions, and listen to feedback. Below are ArcGIS Monitor related activities at Esri UC 2023: Preconference Seminar ArcGIS Monitor: Technical Deep Dive – Traditional UC Preconference Seminar (only 6 spots left) Sunday July 9, 8:30 am to 5 pm SDCC Level: intermediate This session is for GIS administrators and IT staff supporting ArcGIS Enterprise deployments or managed services. Attendees will learn how to get started with ArcGIS Monitor 2023 and understand how to monitor, measure, and interpret ArcGIS Enterprise health, performance, and usage. You’ll also learn about monitoring best practices, integration with ArcGIS Dashboards, webhooks notification, factor alerts, scheduled maintenance, and extending monitoring capabilities. Technical Sessions ArcGIS Monitor: An Introduction Tuesday July 11, 10 am Room 15A | SDCC Level: beginner ArcGIS Monitor complements ArcGIS Enterprise by providing tools to monitor the health of your enterprise GIS implementations. In this session, we will provide an overview of the next generation release ArcGIS Monitor 2023. Topics include: set-up and configuration, adding components, creating collections, configuring alerts, and understanding analysis. Familiarity with ArcGIS Enterprise is recommended. ArcGIS Monitor: Operational Scenarios Wednesday July 12, 8:30 am Room 5A | SDCC Level: intermediate ArcGIS Enterprise administrators and managers require effective monitoring solutions to meet the growing demand for feature-rich, highly available, and high-performing ArcGIS deployments. In this session, we’ll discuss advanced techniques used to resolve common operational scenarios related to health, performance, and usage of your ArcGIS Enterprise implementation. User Presentations We’re excited to highlight South Jersey Industries who is showcasing how they use ArcGIS Monitor. They will be presenting In the Gas Utilities Enterprise Solutions track. ArcGIS Monitor and You: Perfect Together! Wednesday July 12, 2:30 pm Pacific Ballroom 21 | Marriott At SJI, GIS plays a critical role in the management of our gas utilities. We maintain a 99.9% up-time for our critical applications. To achieve this, SJI leverages a high-availability environment with of 22 servers in our GIS production environment and another 35 in our lower environments. To help maintain and improve our enterprise system, SJI uses ArcGIS Monitor to provide real-time feedback on the health of the GIS enterprise, identify bottlenecks and failures, and send alerts IT staff before they become an issue for the business. UC Expo Meet with ArcGIS Monitor team members in the UC Expo at the ArcGIS Enterprise showcase area. Use the Esri UC 2023 Expo Interactive Map to locate the ArcGIS Monitor kiosks. We would love to demo the product, learn about your workflows, listen to your feedback, and answer any questions. Tuesday July 11, 9 am – 6 pm Wednesday July 12, 9 am – 6 pm Thursday July 13, 9 am – 4 pm We look forward to seeing you in at the Esri UC 2023 and safe travels! The ArcGIS Monitor team
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06-28-2023
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Hi @gis_grow, > There is a way or something external tool to create a component to monitor SAP HANA db? From actual db list SAP HANA is not reported. ArcGIS Monitor 2023 does not currently support reporting data metrics from SAP HANA databases. Sorry. Please submit an enhancement request on the ArcGIS Monitor Ideas forum. Hope this helps,
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06-28-2023
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ArcGIS Monitor collects data and information on the status, usage, availability, and resource utilization of your enterprise GIS. It complements ArcGIS Enterprise deployments and can be used to help managers and administrators proactively manage their enterprise GIS. Monitor can help reduce and prevent system downtime and therefore reduce operational costs. Checkout the Manager’s Corner article 5 Reasons to use ArcGIS Monitor in the latest issue of ArcUser magazine. Watch this ArcGIS Monitor product overview video (approx. 1 min) for an overview of its capabilities. Learn more about ArcGIS Monitor by visiting the product page. UPDATE: Some ArcGIS Monitor customer success stories City of Calgary, Alberta, Canada – local government Houston Public Works – public works Stark County, Ohio – county government Forsyth County, Georgia – county government City of Round Rock, Texas – local government Rochester and Moorhead Public Services (ArcWatch) – water utilities EnerjiSA – Esri IMGIS 2022 Plenary video – electric utility company EnerjiSA, Turkey User story - electric utility company South Jersey Industies - gas utility company
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06-15-2023
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Hi @veer12421, > Do GIS Companies in USA sponsor an employee from abroad? This will really depend on the company offering the GIS job(s). I know that some larger GIS consulting firms have hired foreign nationals to fill their open positions. But it will depend on their HR resources and whether or not they will help sponsor you. It probably also depends on your country of origin. Good luck with the job search!
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06-12-2023
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Hi @PanGIS, > Could you please confirm that a licence 11.1 is needed for the 2023.1 in order to collect data? FYI, you can use either an ArcGIS 11.0 or 11.1 license to authorize ArcGIS Monitor 2023.1. Both should work. Hope this helps,
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06-09-2023
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Hi @PanGIS, It is possible to successfully install ArcGIS Monitor 2023.1 without the appropriate license file. But then Monitor will not collect any data metrics. Please verify you've got the correct license file from My Esri. Hope this helps,
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06-08-2023
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ArcGIS Monitor helps optimize your enterprise GIS investment through proactive performance and system health monitoring. This ArcUser magazine article is meant for GIS managers and admins who use ArcGIS Enterprise and conveys the value proposition of ArcGIS Monitor.
5 Reasons to Use ArcGIS Monitor - ArcUser article
UPDATE: Watch this 1-min product overview video which provides highlights of ArcGIS Monitor's capabilities.
UPDATE2: Some ArcGIS Monitor customer success stories
City of Calgary, Alberta, Canada – local government
Houston Public Works – public works
Stark County, Ohio – county government
Forsyth County, Georgia – county government
City of Round Rock, Texas – local government
Rochester and Moorhead Public Services (ArcWatch) – water utilities
EnerjiSA – Esri IMGIS 2022 Plenary video – electric utility company
EnerjiSA, Turkey User story - electric utility company
South Jersey Industies - gas utility company
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06-05-2023
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Hi @GraemeBrowning_Aurizon, FYI, you could use ArcGIS Monitor to help with doing a health check on an ArcGIS Enterprise deployment. ArcGIS Monitor helps optimize your enterprise GIS investment through proactive performance and system health monitoring. If you don't want to review the product page, take a look at the recent release blog: Next Generation ArcGIS Monitor 2023 Now Available! Hope this helps,
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05-25-2023
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South Jersey Industries (SJI) delivers energy services to customers through two primary subsidiaries: SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE). SJI deployed ArcGIS Monitor, a GIS system monitoring solution, to optimize the health and performance of its enterprise system, using tools such as reports, email alerts, and logs to proactively address technical issues. The solution not only improved the stability of the system but also increased transparency and trust within the organization, giving SJI employees in the office and the field the tools they need to deliver quality service to customers. South Jersey Industries Monitors Enterprise GIS with System Monitoring Solution
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05-22-2023
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Hi @ThomasM, Thank you for the additional information. There's been a misunderstanding. FYI, the bug that the Tech Support analyst was referring to relates to "Windows service account with amperstand character causes install to fail" and does not relate to gMSA. This bug was fixed for the Monitor 2023.1 release. Hope this helps,
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05-16-2023
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Hi @GregHorne, > However, in Monitor when I look at the "License" page it is showing the Expiration Date in red as December 31, 1969. Yes, this is a bug (shown in your pic1.png of your second post). It is showing the expiration date incorrectly. Sorry. We are working to fix this. > I don't' know how to tell if Monitor is properly licensed. Are data metrics being collected for components in Monitor? If yes, then the license worked. If not, then Monitor has not been licensed yet. Hope this helps,
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05-16-2023
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Hi @ThomasM, > You responded with this fix two weeks ago, and it's the same fix that had to be performed when installing 2023.0 ... To be clear, as far as I'm aware - support for gMSA logins was working in ArcGIS Monitor 2023.0. But an issue arose when Monitor 2023.0 was upgraded to Monitor 2023.1. > ... and is listed as a bug fix for 2023.1 To my knowledge, we have not mentioned any fix for gMSA logins in the Monitor 2023.1 release. Can you please share with me where you saw this documented? > ... yet there's no mention of the issue on either the "Install ArcGIS Monitor" page or the "Set up and manage an ArcGIS Monitor account". As I mentioned, support for gMSA logins was working in ArcGIS Monitor 2023.0. Then a bug was identified when upgrading to Monitor 2023.1. I'm sorry for the inconveniences you've encountered. Hope this helps,
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05-16-2023
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Hi @ThomasM, > If this is already a known issue with a workaround, why was that not noted in the release notes/install instructions? Actually, this was NOT a known issue when we released Monitor 2023.1. It came to our attention via this Esri Community forum thread and the team worked to try and find a workaround. I will send you the workaround steps via DM. Hope this helps,
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05-15-2023
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