Latest Contributions by JoshBeaton

All,   We will be moving forward with a release of My Esri on Wednesday August 14th th at 5pm (PST).   Key enhancements and fixes that will be included are listed below. Please let me know if you have any quesrtions. Josh Licensing Numerous text changes have been made to the License Esri Products workflow to improve the experience. These include updates to the delivery method and license completion sections. It is now possible to license extensions individually for ArcGIS Server in License Esri Products.   Downloads A link has been added on the downloads page pointing to a knowledge base article that will assist users with the Checksum process.   Support   When exporting the Technical Support Case Report, the issue has been resolved where column names and values were mixed up. The "Ask a Question" button has been removed from the support page to further avoid confusion when submitting a technical support case. The bug has been fixed regarding incorrect dates of Support and Transaction items when viewing on a mobile device. ... View more

All,   We will be moving forward with a minor release of My Esri on Wednesday July 24th th at 5pm (PST).   Key enhancements and fixes that will be included are listed below. The team has also been working on new submit license request functionality to help users administer licenses easier and more efficiently. This addition is targeted to be released later in August and will include an overview video.    Thanks,   Josh   My Esri Release Items   General   Resolved the issue where the My Default selection was not clearing on the My Profile tab.   Transactions   Fixed the issue where the Maintenance Quote list on the Transactions tab could not be exported to Excel.   Licensing   Resolved the issue where certain extensions couldn't be licensed at version 10.4.1 and prior. Resolved the issue where the Recover Lost License data was not displaying accurately. ... View more

All,   We will be moving forward with a release of My Esri on Wednesday June 26 th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh   My Esri Release Items   Customer Service Cases   All issues submitted through the ask a question option  will now be visible as cases on the support tab in My Esri for domestic customers.   Transactions   Fixed the issue where maintenance quotes weren't showing.   Licensing   Added version 10.7.1 to the License Esri Products workflow for Portal for ArcGIS. Updated the view for License Esri Products to accommodate ArcGIS Pro features for Education Licenses. Fixed the issue where you were not able to process another Recover Lost License request immediately after processing an initial request. Fixed the issue where the expiration date for an authorization wasn't showing on the Authorization Activity report. Fixed the issue where a quantity of 0 was showing up in the summary page of the License Esri Products workflow when a change was made in the middle of the workflow.   Developer Subscriptions   Fixed the issue where you couldn't add a note to an existing license file on the Developer tab.   General   Fixed the issue in the Common Questions section where quick search hyperlinks would not work. ... View more

All,   We will be moving forward with a release of My Esri on Wednesday May 15th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh   My Esri Release – Wednesday May 15th   Dashboard   A new My Esri Geonet feed has been added. Added the Licensing ArcGIS for Indoors video.   Reports   The Excel export issue (only exporting 50 records) for the Licensing Files report has resolved by changing the output format from .csv to .xlsx.     Administrator Permissions   Users who are made administrators will now receive a link in their invitation email to the PDF of instructions with the language that is set on their profile.   Licensing   The License Esri Products workflow had been updated to not show users the Extensions step if they own no extensions. The License Esri Products workflow for Server products has been updated to only allow you to choose one Core product. The issue where Authorization Notes were not pulling over dates when the browser was set to a foreign language has been resolved. Fixed the issue where LocateXT Server License files could not be downloaded.     ... View more

On January 14, 2020, Microsoft is ending support for their Windows 7, Windows Server 2008, and Windows Server 2008 R2 operating systems. As are we. After January 14, 2020, we will no longer support Windows 7, Windows Server 2008, and Windows Server 2008 R2 for Esri software. If you are still using Esri software on these operating systems, we highly recommend that you upgrade to Windows 10 or newer version of Windows Server, such as Windows Server 2016 or Windows Server 2019, before January 2020. If you stay on these operating systems after January 14, 2020, you can continue to use Esri software, but it will not be supported. If you run into any bugs related to the operating system they will not get patched. These changes are published in the Deprecated Features – Year-End 2018 document on the Esri Support site.   ... View more

All,   Please see the below key enhancements and fixes that will be included in the upcoming release of My Esri.   Thanks,   Josh     My Esri Release Items   Dashboard   Added the Licensing ArcGIS Enterprise 10.7 video.   Reports   Added a column with the Authorization Number status to the Licensing Files report. Fixed the column alignment of the Licensing Files report.   Licensing   Added the option to ungroup licenses for products in the License Esri Products workflow to show Authorization codes. ... View more

All,   We will be moving forward with a release of My Esri on Wednesday April 17 th  at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh     Thanks,   Josh     My Esri Release Items   General   The languages Catalan (ca) and Hungarian (hu) have been added to My Esri.   Reports   The output format of the Licensing Files report has been updated to .xlsx so it completely exports all of the data available.   Permissions   The 'Assign Permissions' permission has been changed to 'Administrator' throughout My Esri.   Licensing   Enhanced functionality has been added when choosing an organization during the License Esri product workflow for organizations that have subordinate sites. A 'Renew My Maintenance' button has been added to the License Summary page. For visibility, the licenses that are part of a license file configuration have been added to Manage License File Configurations. A confirmation message has been added when a license file configuration is created.   Support   For users who can View Support, and for all Authorized Callers who can submit cases, On Behalf Of (OBO) option has been updated. In the past, when a caller submitted a case and designated the case to be submitted OBO another user at their organization, that OBO user was listed as the submitter of the case. The person who actually submitted the case was only noted in an appended note in the Issue Description of the case. Now, both users (submitter and OBO contact) are stored separately and will be displayed on the Cases and Case Details pages. ... View more

All, With the release of ArcGIS Enterprisie 10.7, we took the opportunity to adde some new licensing features in My Esri to help our overall efforts to make this process easier. Please take a look at this video to see these features in action as well as gain knowledge on how to license ArcGIS Enteprise 10.7 in My Esri. Thanks, Josh https://www.youtube.com/watch?v=tpq2iMBv3Jk&feature=youtu.be ... View more

All,   We will be moving forward with a release of My Esri on Wednesday March 20th at 5pm (PST).  Please see the below key enhancements and fixes that will be included.   Thanks,   Josh     My Esri Release Items   General   An announcement will be added to the Dashboard page regarding the ArcGIS 10.7 product release.   Manage Licensing Files   Updated the Manage License Files experience to show separate cards for Enterprise/Desktop and Portal/Pro license files.   Removed the provisioning statistics from the Manage License Files page to reduce redundancy and confusion around the license activation process. These statistics can still be calculated using the Licensing Files report.   Licensing Esri Products   The ArcGIS Indoors licensing workflow for 10.7 Portal for ArcGIS and ArcGIS Server has been added.   License File editing functionality has been implemented for 10.7 Portal License Files. This will allow a user to edit an existing 10.7 Portal licensing file versus having to cancel and redo the process.   Updated the process for licensing ArcGIS Server Workgroup to reflect the licensing rules associated with the product.   Resolved the issue for ESLF authorizations where the 'Authorized by' field was blank.   Resolved the issue where you could not proceed past step 2 in the License Esri Products workflow for Portal 10.7 user types. ... View more

All, We will be moving forward with a release of My Esri on Wednesday March 6th at 5pm (PST).  Please see the below key enhancements and fixes that will be included. Thanks,   Josh My Esri Release Items Licensing   The ability to tag a generated license file has been added. This will help organizations better manage deployed licenses versus having to input information into the licensing file notes. The ability to save a license file configuration has been added. This functionality benefits users who license many files that have the same characteristics as it can be reused versus having to go through repeated licensing steps.  For Large (Enterprise Agreement) organizations, the End User Information step of the License Esri Products workflow will now contain a dropdown list of available sub-entity organizations that are tied to the organization. This functionality will ensure that when licensing files are created, the correct information is captured.  'Formerly Level 1' and 'Formerly Level 2' labels to Viewer and Creator user types have been added to the Review step in the License Esri Products workflow.  Labeling and licensing logic has been added to the create license files workflow for ArcGIS Server Workgroup. The issue where the 'All Activated' file status was not showing in the Licensing Files report has been resolved. The issue where the Created By field was coming back blank on ArcGIS Pro license files has been resolved. ... View more

All,   We will be moving forward with a release of My Esri on Wednesday February 20th at 5pm (PST).  Please see the below fixes that will be included.   Thanks,   Josh     My Esri Release Items  Licensing   Resolved the issue with report filters in the Licensing Files report where the License Type wasn't working properly. Resolved  the issue in the License Esri Products workflow where ArcGIS Pro Add-ons were showing term dates on the summary page even if perpetual licenses were chosen. ... View more