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Hmm, I'm not seeing any job errors for getting the cache info in Monitor or in the Manager logs for the Hosted server. I am seeing that my minimum cache level did not generate: I should have a bundle at level 8 but I don't. I generated the cache 'on-server' through pro 3.1.1 when I pushed the layer up as hosted tile layer. The cache directory . . . \directories\arcgiscache\Hosted_EffectiveFloodUpdateTile\EffectiveFloodUpdateTile\_alllayers shows that the level is missing as well. So maybe because the level is defined for the tile scheme but missing is what is hanging portal overview.... but again this doesn't sound like your case @RobStauder
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06-08-2023
09:25 AM
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Good morning. @ChristopherPawlyszyn was able to supply some internal postgres command options that enabled me to remove these orphan items from the portals' internal postgres gwdb database. I was then able to successfully complete a webgis dr backup. As a support item, I was asked not to publicize the method for removing orphaned items as it is a bit risky. If others encounter this issue, I'd suggest reaching out to support.
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06-08-2023
06:16 AM
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Well, I spoke too soon... This morning the same behavior has appeared again: The console log shows no errors, and all of items in the network tab come back as 200 so who knows . . .
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06-08-2023
06:01 AM
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Hi Ken - When you ask - 'Is there a way to set up or modify a collaboration sync so that a new item on the guest portal updates a pre-existing item on the host portal? " - The short answer is yes, but it depends on the type of collaboration you want to use and that's based on your data update workflows. For us, editors update SDE layers, those layers are extracted to a file gdb each week. The file gdb layers are shared to our enterprise portal as hosted feature layers from the arcpro sharing module / api. Each week python scripts overwrite the service definition files, updating the hosted feature layers in portal. The layers are then shared to groups that make up the guest portal workspaces for by-reference collaborations, where our guest portal sends the layers to our agol host. On our agol host, the groups (workspaces) that receive the content from portal are shared with Open Data, and in this way we update data in Portal, it is seen in Open Data. In fact, once the layers are in place, the by-reference collaborations don't even need to sync in order to see data updates to the layers in the host org because they are just pointing back to our Portals' hosted server site. There is an 'as-copies' method too that works best with send-receive types of workflows to keep the data updated. In this case, you would share a view of the agol layer with an Open Data group.... Hope this helps- David
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06-06-2023
11:53 AM
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Hi @ChristopherPawlyszyn - thanks for the feedback. Yes, I have 2 orphaned items in my content. One is for a hosted feature layer view that no longer exists, and one is for a reference to a geocoder from my federated site. Both items were incorrectly deleted, but in the past (at 10.9.1) the backup would complete with warnings. Here is the warning: ..... The following Portal for ArcGIS has been backed up successfully: Url: https://myorg.net/portal During the export operation, some items could not be exported because they appear to be missing from the content directory. Check the portal logs and review the Why do I receive an error about a missing item when creating a backup of my portal? section in the Common Problems and Solutions documentation for more information. ..... The items do appear in my content - i.e. ..../sharing/rest/content/users/.... as: Items ID - Title Owner Type Size Uploaded 19e427fb218442c2be32f77be701f019 - null me_portal null 66 Nov 20, 2018 3d30e4cc6f8c4fb5b0b41dcdb7bec1e5 - null me_portal null 0 Jul 15, 2021 but like the warning says, they are missing. When I try to remove the items via the rest api, this is the json return: { "results": [ { "itemId": "19e427fb218442c2be32f77be701f019", "success": false, "error": { "code": 500, "message": "Unable to delete item: https://myorg.net/agsfed/admin/GpServices/ScpaWebMap/GPServer" } } ] } { "results": [ { "itemId": "3d30e4cc6f8c4fb5b0b41dcdb7bec1e5", "success": false, "error": { "code": 500, "message": "Unable to delete item: https://myorg.net/server/rest/services/Hosted/BusStopView2/FeatureServer" } } ] } So yes, they are truly orphaned . . . . Thanks again, David
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06-06-2023
11:27 AM
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Thanks for the feedback @RussRoberts To be clear, are you saying the issue won't be repeated in the upcoming release or that the fix won't be included in the upcoming release? Thanks, David
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06-06-2023
11:12 AM
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Hello - When ever I set any line features (hosted or referenced) to automatically adjust the width in the map viewer, the line symbols no longer display in the Map Viewer Legend. This unfortunately carries over to any Instant App or ExB legend as well. Thanks, David
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06-05-2023
12:58 PM
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Hello - I've posted on this before, the webgisdr utility failure at 11.0 due to a federated server web adaptor name 'agsfed' containing at least one letter in the word 'a-d-m-i-n'. I am happy to report that issue seems to have been resolved. However, the utility is still failing, or rather, it is completing but not producing an output file: D:\AeScripts\ArcEntAdminTools\webgisdr111\webgisdr>webgisdr --export --file D:\AeScripts\ArcEntAdminTools\webgisdr111\webgisdr\myfullsitebkup.properties ================================================== Starting the WebGIS DR utility. ================================================== The configuration and base backup time in the current Web GIS ------------------------------------------------------------- Portal: https://myorg.net/portal at 5/23/23 5:47 PM | |-- Hosting Server: https://myorg.net/server at 5/23/23 5:47 PM | | | |-- Relational Data Store: https://mydatastoreFQDN:2443/arcgis | |-- Federated Server: https://myorg.net/agsfed at 5/23/23 5:47 PM Starting the backup process with the WebGIS DR utility. Starting the backup for Portal for ArcGIS: Url: https://myorg.net/portal. Starting the backup for ArcGIS Server: Url: https://myorg.net/server. Starting the backup for ArcGIS Server: Url: https://myorg.net/agsfed. Starting the backup for Relational ArcGIS Data Store: Url: https://mydatastoreFQDN:2443/arcgis. The following ArcGIS Server has been backed up successfully: Url: https://myorg.net/agsfed. The following ArcGIS Server has been backed up successfully: Url: https://myorg.net/server. The backup of ArcGIS Server has completed in 00hr:02min:08sec. The following Portal for ArcGIS has been backed up successfully: Url: https://myorg.net/portal. The backup of Portal for ArcGIS has taken 00hr:09min:02sec. The following Relational ArcGIS Data Store has been backed up successfully: Url: https://mydatastoreFQDN:2443/arcgis. The backup of Relational ArcGIS Data Store has completed in 00hr:10min:31sec. Failed to back up Portal for ArcGIS. Exiting the WebGIS DR utility. Any ideas? The output says the portal has been backed up successfully and yet the utility still fails to produce the backup file. Its a file share type backup, all of my shares privileges are in place, Java Home environment is in place.... Thanks, David
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06-01-2023
02:06 PM
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I suspect this is related to the group sharing issue first reported here: https://community.esri.com/t5/arcgis-enterprise-portal-questions/portal-for-arcgis-11-1-can-no-longer-share-items/td-p/1287662 but I am no longer able to 'change owner' of portal users' items from user to user, where those users role privileges would normally allow them to own items - e.g. changing owner from one publisher to another. I have to make the user that I want to take ownership an Administrator, then I can change ownership. I then have to go back and change the user role back to Publisher (or custom role)
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06-01-2023
01:53 PM
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Are you saying you cannot create a custom member role at 11.1? I am not finding that to be the case, I am able to create custom member roles.....
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06-01-2023
01:29 PM
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Yes it is. Both 11.0 and 11.1. This was the last path that had my config file: C:\Program Files\ArcGIS\Portal\customizations\10.9.1\framework\webapps\arcgis#home\js\arcgisonline\config.js Which is funny because the tech help document here: https://support.esri.com/en-us/knowledge-base/how-to-upgrade-to-arcgis-enterprise-11-x-000029452 tells you to: Back up the config.js file if you've configured advanced portal options by modifying the properties in the file. You can use the backed-up file as a reference to customize your portal's behavior through the ArcGIS Portal Directory (Sharing API) after the upgrade. So I guess now any portal config changes are done through the sharing api? But then how do we reset the account if the bat you ran from the utility needs this 'customizations' direcotry?
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06-01-2023
01:26 PM
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This doesn't seem to be an issue for others yet. I suspect that it is another non-error error. I just deleted and recreated my hosted tile layers and then just reset the hosted feature layer popup to use.....
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06-01-2023
01:07 PM
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Hi @RobertGarrity - yes great thank you. That did it. I ran conda upgrade -c esri arcgis although I do not think I even need the -c esri param any longer. The -c param is a holdover from the early days of updating the conda at Pro 1.x I think. And yes, as far as the -- no pin param, that again is an early holdover I used when the conda would not update because the arcgis api module was 'pinned'. I'd mark your reply as correct and give you a kudos but as this is a 'Document' post I don't have that option...
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05-31-2023
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Hello @RobertGarrity - I think there is a problem with the 3.1.2 patch and updating the arcgis api to version 2.1.0.3... After upgrading pro I executed the: conda update -c esri --no-pin arcgis process from the python command prompt after cloning my environment. Now the traceback in the IDLE returns an immediate 'arcggiscripting module not found error' - so it seems that the conda update is not pulling everything down from the 2.1.0.3 update. I had to remove the cloned environment and then re-create it, but this time I did not run the conda update. Any suggestions? @HayleyHume-Merry @AmeliaBradshaw
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05-31-2023
07:23 AM
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