Latest Contributions by MikeMinami

The web browser converts dates to local time. http://doc.arcgis.com/en/arcgis-online/reference/troubleshoot.htm#anchor12 http://forums.arcgis.com/threads/67212-With-popups-from-CSV-upload-Date-gets-bogus-time-stamp-Time-is-missing Hope this helps, Mike ... View more

there are days where I would have to wait a couple of minutes before the feature service is accessible. Publishing speed depends largely on the size of the data. Once uploaded, the data has to be unpacked, then loaded into the database. This can take time if you have a lot of data. Our solution with respect to overwriting a feature layer from ArcGIS Desktop is not optimal. Publishing an SD file from desktop with the overwrite option simply deletes the hosted feature layer item and creates a new item (with a new item ID). While the actual REST URL to the feature layer is unchanged, any properties that were saved with the original feature layer are now lost, like popups and layer drawing, because they are stored on the item and not on the REST URL. So what does this mean to web maps that reference that layer? If you modified layer drawing or set a popup definition and simply saved your web map, those properties are stored in the web map and will be retained because the URL to the feature layer is still valid after overwriting and the drawing and popup definition are in the map. If alternatively, you saved the drawing and popup info back out to the layer item (so when you add the layer to another web map it retains the properties), these properties are now gone. While the URL to the feature layer is the same, the drawing and popup properties were stored with the item that got deleted when the item was overwritten. This overwrite behavior is a function of how ArcGIS desktop interacts with ArcGIS Online. Modifying this behavior requires a change on the desktop side, and thus is tied to ArcGIS Desktop releases and not updates to ArcGIS Online. We do have this issue documented internally, however, there is no release data set yet for making a change. Hope this helps explain things, Mike ... View more

When I add my own hosted features to ArcMap, I get all layers. Can you share the hosted features publicly and give us the URL to it? What version of ArcGIS Desktop are you running? Thanks, Mike ... View more

If you click the File>Add Data>Add Data from ArcGIS online, you will see your "My Content" and Groups. Is this what you're looking for? thanks, Mike ... View more

Version 9.3 doesn't support ArcGIS Online. You need version 10 or greater, as I recall. Thanks, Mike ... View more

The issue where every 10th request was failing has been cleared up. @PinnGIS, if you are still experiencing problems, we would need more detail and a way to reproduce the problem. Thanks, Mike ... View more

This issue is cross posted here: http://forums.arcgis.com/threads/105221-Error-during-Sync-from-iPad-to-ArcGIS-online-via-collector-app ... View more

@lars, We've been able to reproduce the problem with your data.  It is now entered in our defect tracking system so we can fix it. You can track this issue through Esri Technical support via this number NIM102485. Thanks Mike ... View more

Thanks for your feedback. I've documented the problem so that we can look into this for our next major update in q3. Mike ... View more

Dan, It seems I'm missing some data to compare...the parcels. Do you have that in shapefile form? Thanks, Mike ... View more

Yes, this can happen. When you load a shapefile directly into the web map, by default the data gets generalized, unless you choose the option to not generalize the data. When you add a shapefile to My Content and publish hosted features from it, all the vertices of the data are loaded into the database. However, clients can draw the data in a generalized form. For example, the JavaScript API, upon which the ArcGIS.com map viewer is built does generalize the data. This is done for performance reasons. It reduces load both on the server and client. If the layer is editable, however, no generalization is done. Tiled map images will accurately reflect the original data. No generalization is performed when tiles are generated from the data. Hope this helps explain things. I guess what you could try to verify this is when you add your shapefile to the map, choose the option that doesn't generalize. Then, for your hosted features, make the layer editable. In this instance, all the data should align perfectly. If it doesn't perhaps you can send us your shapefile so we can reproduce the problem. Thanks, Mike ... View more

You might try posting your questions for Portal in this forum: http://forums.arcgis.com/forums/256-Portal-for-ArcGIS Thanks, Mike ... View more

I believe we fixed this with our latest update the other day. Thanks, Mike ... View more