Latest Contributions by MikeMinami

Did you try editing the text in HTML Source mode? I believe you will be able to delete all extraneous tags. If this doesn't work for you, I'd suggest calling Esri Technical Support, and they should be able to completely clear the description. Thanks, Mike ... View more

I suspect you are attempting to invite a user into the organization and assigning them a role that has administrative privileges.  For security reasons, we do not allow you to invite users into the organization with administrative privileges. If anyone were to intercept the email, they would have access to your organization with administrative privileges and could potentially cause harm. While I understand this may be a little time consuming for you as the administrator to go back and manually adjust privileges after the user has joined the organization, this gives you an opportunity to ensure that the correct person has joined the organization before granting them such power in the organization. We document this here: http://doc.arcgis.com/en/arcgis-online/administer/invite-users.htm You cannot select Administrator or a custom role with organization administration privileges during the invitation process. You can change the role after the member has joined the organization. Upper and lower case also matter. Make sure you match the case of your custom role in the file you use to invite them. Thanks, Mike ... View more

Chrome is fully supported, so it seems it's a separate issue why you can't sign in. Firefox should also fully support images in popups. Where are your images stored? What URL are you entering? Make sure it's to the actual jpg, png, etc. Can you share the URL to your map? If your map is public, you can substitute www.arcgis.com for your org URL. Simply replace xxx.maps.arcgis.com/... with www.arcgis.com/... Thanks, Mike ... View more

Here are some admin tools, one of which can update the URL. https://github.com/Esri/ago-admin-wiki/wiki/Tools Specifically, the ArcGIS Online assistant. https://ago-assistant.esri.com/ Sign in then choose "I want to" Note these tools are unsupported. Make a copy of a map (doing a save as) and try it out. Mike ... View more

The problem is you're not specifying the actual URL to the jpg image. The links that I see are like: https://plus.google.com/photos/108519736167353062277/albums/5985592278898109361/5985592279263785250?pid=5985592279263785250&oid=108519736167353062277 which is a link to a web page in google. You need to get the URL that ends in .jpg and use that. Thanks, Mike ... View more

Are you talking specifically about having services that you've published to your own ArcGIS Server show up in search for layers? You have to add them to My Content. My Content>Add Item> Item is on the web then specify the URL to your web service. In the map viewer, when you search for layers, you may need to uncheck the box that says search "within map area". Also, if this service is behind a firewall, some operations in arcgis online require it to be externally accessible. But, as long as the browser is running inside your firewall, you'll be able to display it, but some other operations may not work, like printing. Thanks, Mike ... View more

The map doesn't have to be part of the group, if it's shared at a higher level than the group. For example, if you share the map with the "organization" it will be visible to members of the group, but not be listed as part of the group. If a map is part of a group, then it will be shown in the gallery, if the gallery points at the group. You could write your own custom gallery to filter out maps... Mike ... View more

Margaret, Gary, You should be fine if you just save the web map. For your edification, the reason someone might choose to save the drawing and popup properties back to the feature layer is so that when it is subsequently added to different web maps, it will have that information already, rather than having to define it for each web map. This workflow currently is best suited to hosted feature layers that are updated through Arcgis Onlne's editing tools, rather than externally. Mike ... View more

You can make another user in your organization an administrator, and use that user to manage the subscription. If you want to remove your personal account from the organization and take your data/maps with you, this is a bit harder. There isn't a way to do this that's integrated directly into the product. There is a sample tool (unsupported) that allows you to move content between two accounts. You can find a live version here: https://github.com/Esri/ago-assistant Note, this is an unsupported tool. What you would need to do is: Make another user an admin of the organization. Contact esri technical support to have this new account be recorded as the the contact point for the subscription. If you don't care about maintaining your original login, you can just create a new public account outside of the organization and use the tool referenced above to transfer content. If you do want to maintain your original account, you need to remove it from the organization. To do so, you need to transfer all content to another user in your organization, remove the user account from any groups, then delete the user account from the organization. This would free up the username.Then, you would need to reregister that username with ArcGIS Online as a public account (personal account) and use the transfer tool to transfer content. Using the tool referenced above, go to the page and click the "View it live" button on the page and sign in to the account you want to copy from. Click the I want to...copy content Then you will sign in to the account you want to copy to. Drag and drop items. Note that this is making a copy of the original items. The date of the item will reflect the current date. Comments on the item will be lost. Groups can't be taken out of the organization. Good luck! Mike ... View more

This may help. http://resources.arcgis.com/en/help/main/10.2/index.html#//015400000393000000 My guess is that the symbol you're using to draw the lines in desktop is not supported when publishing the data to the web. For line layers, simple line symbols are supported. If other symbols are used, the feature service converts them to a simple line symbol that best represents the original symbol. For example, a cartographic line symbol in the map document may be drawn as a simple solid line in a feature service client. If a line symbol is complex or has multiple layers, the feature service downgrades the line to best represent the original line symbol. Thanks, Mike ... View more

What web browser and version are you using? I assume an older version of Internet Explorer. Likely the problem is that you have too much data stored in your web map. There is a limit to the amount of data you can have. Our general guideline is no more than 1000 features total added as shapefiles or csvs across all layers. Some web browsers are more lenient and can handle more. The basic limitation here is that the data is drawn by the web browser via a graphics layer and can only handle so many graphics. Typically, if you start to exceed the data capabilities of the web browser, you need to publish your data as a service instead, either to your own ArcGIS Server or to ArcGIS Online via a subscription. MIke ... View more

Yes, this is the web browser shifting time from UTC. Are you 4 hours from UTC? In ArcMap, you can set the timezone for a layer from the Layer Properties dialog, Time tab. Mike ... View more

THe popup window in ArcGIS Online doesn't support related records currently. This is a project we're actively working on, but no release date set at this time. Thanks, Mike ... View more

Where does your data live? Is it an ArcGIS Server service? Hosted in ArcGIS ONline? We assume data stored in ArcGIS Online is in UTC. Mike ... View more

http://forums.arcgis.com/threads/106219-Specify-TimeZone-for-popups-attributes-in-arcgisonline-maps ... View more