Latest Contributions by MikeMinami

Hi Alan, You might want to try posting your question to the Geoprocessing forum. You'll likely get a better response than you will from this forum, which mainly deals with questions about accessing and sharing resources online. Thanks, Mike ... View more

We are looking into this issue. It appears to be specific to one machine. If anyone else is having similar problems and had a previous beta version of ArcGIS 10 installed on their system, the first thing to try is to go to another machine if possible, and see if you can sign on on that machine. If so, then it's the particular machine that is the problem. If you have previously installed ArcGIS Desktop beta versions and modified any registry settings, you'll need to clean those up. Open the registry and delete this folder: HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online THanks, Mike ... View more

Patrick, While you can upload an MXD to ArcGIS.com, you need to remember that the MXD doesn't store any data, but rather references data. So, if the person you want to download your MXD has access to the same data (e.g., they work with you and have access to local directories), they will be able to access the MXD from ArcGIS.com, download it and open it. However, if the person doesn't have access to your local data, then you need to include the data with your upload. At 9.3.1, you can upload a layer with it's associated data, creating what's called a layer package. To do this, right-click the layer in ArcMap's TOC and click Create layer package. Remember that the data will get packaged up inside the layer package, so if it's a large data source, the layer package (.lpk) file will be large too. Once you upload your layer package, you'll need to share it within ArcGIS.com so others can access it. You can share it with everyone (make it public) or share it with other members in a group. (Note: make sure you change the setting on the website at the top of the page to "Show:All Content." ArcGIS 10 has the ability to create Map Packages that package up an entire map. One last point... Layer packages are not viewable on the web, for example, display over the ArcGIS.com map. For this, you need to reference a map service. To learn more, search the ArcGIS Desktop help for "layer package" Hope this helps, Mike ... View more

Michael, It would be good to get a baseline of what works. Perhaps you can try creating a layer package from a simple (small) data source and see if that works. It seems like the problem is with Desktop being able to create the layer package at all. If Desktop can't create a valid layer package, then the upload/download from ArcGIS.com won't make any difference. Once uploaded, if you plan to share with a group, make sure you have the setting at the top of the application set to "Show: All Content" otherwise it will appear that the layer package is not getting shared with the group. Thanks, Mike ... View more

The way to upload any data is to create layer package. To create a layer package, right-click the layer in the TOC of ArcMap, then choose Create layer package. This will allow you to create a file (.lpk extension) that you can then upload to "My Content." Just browse for the .lpk file. Mike ... View more

There isn't a way to store items you don't own in "My Content", nor add them to your groups. The only way I can think of now is to store it as a bookmark or favorite in your browser, since each item has a unique URL. We have considered adding user "favorites" to ArcGIS.com, which would address what you're trying to do. But we currently don't have any short term plans to implement this feature. Thanks, Mike ... View more

Can you give us the URL to the service you are using so that we can try to reproduce this problem? Thanks, Mike ... View more

Hi Michael, From our side, it looks like your upload got interrupted for some reason (maybe your internet connection was lost?). I've tried to reproduce your problem here by disconnecting my computer from the web, but have not seen any error message. Please let us know if you see this problem again. Thanks, Mike ... View more

Yes. The plan for the future is that you'll be able to create cached map services out of layer packages you upload. Thanks, Mike ... View more

Thanks for reporting this problem. As a workaround, enable compatibility view. From The Tools menu of IE8, select Compatibility View.  This problem will be addressed in the next update of ArcGIS.com. Thanks, Mike ... View more

Presently, you can only add map services as layers to web maps (and ArcGIS Explorer Online). We're working on supporting layer packages and "web enabling" them so that they can be added over a web map. Layer packages are layer files with the data packaged up with them. We will never be able to directly dispaly ArcMap layer files over the Web map because there is no data associated with them. Thanks, Mike ... View more

Well, a few things could be happening here. 1. Basemaps don't have a legend. So if your map just has a basemap in it, then the legend will be empty. 2. If you've added layers to your map from a local GIS server that is not accessible on the Web (i.e., behind your firewall), ArcGIS.com will not be able to generate a legend from it. If the above don't apply, perhaps you can share your web map with everyone and provide the URL to it here. Thanks, Mike ... View more

Presently, you can only add map services as layers to web maps. We're working on supporting layer packages and "web enabling" them so that they can be added over a web map. Fawna - Are you having trouble clicking the Basemap button on the toolbar of the Map? Can you provide more details? Thanks, Mike ... View more

John, What is the URL you are using to try to connect to your server? Is your server public? Are you using the REST endpoint to connect to your server? This is different than the URL you use to connect in ArcGIS Desktop. It would be something like this: http://<your server>/arcgis/rest/services/<service name>/MapServer Thanks, Mike ... View more

OK, I installed Google Chrome 6.0.408.1 and it works for me... I'm not sure why it doesn't work for you. Thanks, Mike ... View more