Latest Contributions by KellyGerrow

Hello, Check with your customer service representative regarding how many users were added to your organization. If all 5 users have been added to the organization, then you will need invite the members to the organization as outlined in the following help topic: Invite and add members—ArcGIS Online Help | ArcGIS You can choose how you will create the logins, which will determine if the users need to create them themselves or whether you provide them with a username. Please let me know if you have any further questions, Thanks, Kelly ... View more

Hi Dennis, What username are you logged in with when you are experiencing the issue? The subscription number above appears to be an old subscription number that is no longer active Feel free to contact Esri Support Services to look into this issue further. Thanks, Kelly ... View more

Thank you for your patience. The problems should be fixed. Please try again. -Kelly ... View more

What browser are you using? I am able to successfully add your Shapefile to the Map Viewer. http://bit.ly/1h1cxe6 Thanks, Kelly ... View more

Which application are you using to consume your services on the mobile device? Can you share the link to your webmap or send it to me privately? Thank you, Kelly ... View more

Hi Dave, You can publish a Hosted Feature Service to ArcGIS Online with a Desktop Standard and a subscription (including a trial) to ArcGIS Online. Try following the steps outlined in the following documentation to publish directly from ArcMap: http://resources.arcgis.com/en/help/arcgisonline/index.html#/Publishing_a_hosted_feature_service_to_ArcGIS_Online_using_an_ArcMap_document/010q00000087000000/ Kelly ... View more

Hi Eric, What role does the username have in your organization? It sounds like they have an administrator role which will give them access to all of the content in the organization. If the roles is changed to a user role, the user will have access to their content, and any content that has been shared with the organization or grops that the user is a memeber of. Here is the link to the documentation about roles: http://resources.arcgis.com/en/help/arcgisonline/index.html#//010q0000005m000000 -Kelly ... View more

This has been fixed. ... View more

Hi Woody, Can you provide a few more details regarding the issue that you are running into with attachments in ArcGIS Online? When are you experiencing the issue? Viewing the attachments in ArcMap or viewer the attachments in ArcGIS Online? What version of ArcMap are you using? Thanks, Kelly ... View more

There is a tool on github you can use to do this: https://github.com/Esri/ago-assistant ... View more

While it is not done programatically, you can define the database schema on the fly from the UI in developers.arcgis.com. ... View more

If you enable time on the layer before publishing, it will apply the UTC offset to your local time. ... View more

If you specify a feature template in Desktop prior to publishing a hosted Feature Service, you can prepopulate a lot of the fields as defaults. ... View more

Good Morning, Is SSL Enabled on your organization? You can find the Enable SSL check box on the My Organization page, then navigate to Edit Settings and the security tab. There is a known issue regarding publishing from tile packages when SSL is enabled on an organization. Let me know if disabling SSL for the organization allows you to publish the tiled service. Cheers, Kelly ... View more