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Learn what Premium Support can deliver for you at the UC Expo

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06-23-2017 01:17 PM
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ScottWhittington
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Every organization strives to keep its systems running smoothly, but for some, that objective is mission critical.

Talk about what your organization needs with experts at the Esri Services area in the UC Expo.  Learn about the technical assistance level that aligns to your business operations. From standard requirements for the latest software releases, business hours web/email/phone assistance, and online resources to premium level, prioritized case management for 24/7/365 mission-critical environments.

Receive a personalized checklist of your organization’s needs matched against prioritized needs after a 15-minute session with an Esri Technical Account Manager. To get the most from your session, you should have a clear understanding of your organization’s Technical Support usage and support requirements. Learn more about technical support operations at these technical workshops:

 

While you’re at the Esri Services area get inspired by one of the Lightning Talks held every half hour, and check this out for even more activities.

About the Author
I am the Program Manager of the Premium Support Program (PSS). I work within our Strategic Customer Services Team here at Esri. I have a Bachelors in History/Geography from Georgia Southern University, and a Masters in Geography from University of North Carolina at Charlotte.