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Help on Tool Box installation

01-05-2012 08:22 AM
New Contributor
I've just started a new job.  The company I work for has an ArcInfo license of Arc10.0.  I have been working to clean up some of their maps and have found that not all of the geoprocessing tools are available.  When I click on Geoprocessing menu I have the choice of: buffer, clip, intersect, union, merge, and dissolve.  Similarly when I try to open the tool box window the entire box in empty.

I have looked for a specific tool in "Search for Tools".  The list come up but when I click on the tool the computer just sits there and runs with no result.  The tool does not open. 

Is this an installation problem or something else?  I've attached a screen shot. 

Thanks for the help
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