Utilities collect a lot of data. This means utility field staff are spending a lot of time filling out forms. Many companies today are undertaking efforts to convert paper forms to digital forms. The basic justification for this effort is to eliminate the duplicate data entry of having an office person read, interpret, and recreate in the corporate enterprise systems what is captured in the field. But what about the field staff themselves, where is their benefit of digital transformation? This blog series is about how to improve the productivity of field staff - how to automate data entry, leverage mobile device sensors, utilize intelligent software, and truly reduce the amount of time field staff spend filling out forms.
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