Graduation, job change, job change again – there are many reasons that you might have multiple free or subscription-based ArcGIS accounts. A best practice is to maintain one ArcGIS Public Account throughout your career. If you have multiple accounts, it's important to aggregate your ArcGIS accounts and elect a primary account to connect your Esri Academy Training history and your Certification Achievements.
Select Your Primary ArcGIS Public Account
If you wish to aggregate your Esri Academy Training and Esri Technical Certification records, you’ll need to select a primary ArcGIS public account. You may already have one, but if you do not, you will need to create one. The process is simple and only requires an email address to get started. Click the link to create a public account and follow the steps to create your account (https://www.esri.com/en-us/arcgis/products/create-account).
Identify the ‘Username’ of Your Multiple ArcGIS Accounts
To ensure you can access your Esri Academy Training and Certification records through one access point, you will need to identify your multiple accounts. You can do so by clicking the ArcGIS Online 'sign-in' button, then click the ‘Forgot Username’ link. You will enter your email address and a notification will be sent to you with all your public and organizational accounts associated with that email address. If you have multiple email addresses, the process can be repeated to ensure all your accounts are located.
Contact Esri Accounts Team
By aggregating your ArcGIS accounts to a primary account your Esri Academy Training history and your Certification achievements will be accurately reported and viewable on the Directory of Certified Individuals, Esri Success Stories, or your My Dashboard on Esri Academy.
A quick email to the Esri Accounts Team to move all your training records to your primary account will complete the process. You will need to outline the following information: name, primary username, additional usernames, and a request to combine all known accounts. Once completed, your records will be in one location and will report across all Esri systems under your primary username.
If you need follow-up support to verify ArcGIS accounts or combine multiple ArcGIS accounts, contact accounts@esri.com to ensure that your learning and achievements are recognized and reported.
Once your primary account has been selected, update your Esri Certification Vendor Partner Accounts, allowing your certification achievements to be included in the Directory of Certified Individuals, Esri Success Stories, or your My Esri Academy Dashboard.
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-- Best to you on your certification journey!
