Esri Certification Account Management
If you recently became Esri certified, it’s time to ensure your certification account profiles are updated so you can tell the world about your achievement! To do this, please make sure all accounts utilize the same email address that is associated with your primary ArcGIS account. If you do not have an ArcGIS account, create one here.
Choosing your Primary ArcGIS account
If you have multiple accounts, follow these steps to identify and merge. By consolidating your ArcGIS accounts to a primary account, you ensure your Esri Academy Training history and your Technical Certification achievements will be accurately reported and viewable in your Esri Academy "My Academy" dashboard. Learn more about viewing your certification achievements in Esri Academy here.
Step 1 - Identify all accounts: Click the ArcGIS Online 'sign-in' button, then click the ‘Forgot Username’ link. You will enter your email address and a notification will be sent to you with all your public and organizational accounts associated with that email address. If you have multiple email addresses, the process can be repeated to ensure all your accounts are identified.
Step 2 - Merge accounts: Email the Esri Accounts Team at accounts@esri.com to move all your training records to your primary account. Use the following as an example:
Please link all training records to my primary username using the information below:
- Name
- Primary username
- Additional usernames
Once completed, your records will be in one location and will report across all Esri systems under your primary username.
Pearson VUE Account
Whether you are new to the Pearson VUE site or want to review and update your profile, be sure to follow the steps outlined below to properly set up your account.
Step 1 - Access your Pearson VUE account:
Step 2 - Review your account settings:
From the Dashboard, update the following:
- Name (located in My Profile): Ensure your name matches your legal name as it appears on your Government ID.
- Email Address (located in My Profile): Be sure this email address is the same address you used for your primary ArcGIS account. This email will also be used to access your badge and certification documents in Credly once you are certified.
- Relationship (located in Additional Information): Be sure you select the appropriate relationship with Esri. This information is confidential and will not be shared externally.
- Business Partner employees should select “Esri Business Partner”
- International Distributor employees should select "Esri International Distributor"
- Esri, Inc employees should select "Esri Employee"
- If you do not work for Esri or one of its Distributors or Partners, please select “Other”
- The Customer Number field is optional. If you have a personal customer number, we encourage you to use it. Alternatively, you may enter your company’s customer number that provided your exam voucher.
Credly Account
Once you’ve taken and passed your technical certification exam and are officially Esri-certified you will be able to show off your certification achievements with Esri digital badges and e-certificates. Follow the steps below to access and accept your certification and badge.
- Sign In to Credly for Esri
- Review your Account Settings to ensure your email matches your other Vendor Partner Accounts.
- Review your Organizations to ensure your Auto-Accept list allows Esri to issue your digital badges.
- Take time to also review your Profile, Notifications, Career Preferences, Learning Goals, Privacy + Security to ensure you get the most from this account.
We wish you the best on your certification journey!