New Map Viewer in ArcGIS Online April update

04-09-2021 11:20 AM
Esri Contributor
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With the upcoming April update of ArcGIS Online, you will see announcements that the new Map Viewer is out of beta and released for general use.  The documentation will refer to this as Map Viewer, while the original Map Viewer will be named Map Viewer Classic.   

It is ready when you are!

You have choices to either use the new Map Viewer or keep using Map Viewer Classic, or switch between the two depending on your tasks and preferences.  Map Viewer Classic will be available for some time, giving you the ability to get comfortable with the new Map Viewer, and adjust your course materials.  Some workflows are not yet available in the new Map Viewer. The latest compatibility guide and functionality matrix, which will be released with the update, can help to give you some guidelines. 


There are many exciting capabilities in the new Map Viewer.  To start with, it is modern, runs faster, includes smart mapping tool and advanced symbology, styling and labeling.  It supports group layers, chart authoring, enhanced bookmarks, and sketching; which are only available in the new Map Viewer.

The Try the new Map Viewer discovery path can help you get started, or watch the recording from Education chat on using the new Map Viewer.  


map viewer4CK.jpg


As a user, you can choose your primary map viewer from your user settings page. You can change the primary viewer setting whenever you want (in addition to being able to switch back and forth between the two as you work). There is also an organization-wide primary map viewer setting that your ArcGIS Online Administrator can set.   Until a primary map viewer is chosen explicitly, the default Map Viewer is Map Viewer Classic for existing organizations.

If the organization-wide primary map viewer setting has not been changed to the new Map Viewer,   when you open the map section for the first time after the release, you may be prompted with the following messages that:

1. Show option to open the new Map Viewer (or not)

2. If you clicks to open the new Map Viewer, another popup message will appear, informing how to configure which viewer would you like to set in your user settings. 

To switch/toggle between these two map viewers, the link is available top right above the map.

map viewer3ACKNew.png


You will have the ability to switch between the map viewers as often as you want.

More blogs and documentations will be available soon after the release. 

As always, reach us at if you have questions or concerns.


Tags (1)
New Contributor

Hi Rina! Is there a plan to incorporate the Analysis tools into the new Map Viewer? We need them.

Esri Contributor

Hi David, nice to hear from you!  According to the roadmap, analysis tools will start to become available in the new Map Viewer at the earliest in Winter 2021.  Then more analysis tools will be added gradually afterward.  Hope this helps.   

Occasional Contributor

(When) will it be possible to (showstopper for me):

- Symbolise layers based on two text or domain attributes (Arcade expression is valid but not honoured as it is in Map Viewer Classic)

- Add fields from a related table in the pop up with Arcade (possible with Map Viewer Classic), or is there a workaround with some (advanced) Arcade coding?

- Fix the Multipoint labelling issue (

And a nice to have:

- Advanced labelling (e.g. along the line for polygons)



About the Author
Canserina Kurnia is a GIS professional with over 20 years of experience. She currently holds the position as a Senior Solution Engineer at Esri, at their headquarter office in Redlands, California. Her main role is to provide technical advices and assistance to universities globally, in advancing their GIS technology for teaching and research.