Hi,
I have an image question in my Survey123 form (created on Connect) where the user can attach images from either their library or directionly from the camera. It works as expected from my Android device, but on my iPhone (and my colleague's), attaching a photo either doesn't work at all, or only works sporadically. I click on the folder icon, select my photo, and then it closes, but no photo is actually attached to the form. There shouldn't be any sort of size restriction that I've place on my end, but is that something that could cause the issue? Is there a way around that, if that's the case? Has anybody else run into this issue?
Thanks,
Michelle
Solved! Go to Solution.
Hello @GB-MichelleBaragonaGISS,
If you open your settings on your IOS device and scroll down to Survey123. For the Survey123 app permissions the photos may be set to Selected Photos or None. If you change the access to photos to All Photos is the same behavior observed?
Hello @GB-MichelleBaragonaGISS,
If you open your settings on your IOS device and scroll down to Survey123. For the Survey123 app permissions the photos may be set to Selected Photos or None. If you change the access to photos to All Photos is the same behavior observed?
That did the trick! Thanks so much!
Thank you @ZacharySutherby ! You saved the day. I didn't even know that setting was a thing.....