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Can't Access Web Survey Through IE/Edge

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07-25-2019 11:22 PM
LebogangMashishi2
Emerging Contributor

I have created a Web Survey. ArcGIS Enterprise 10.5.1. 

During testing i have noticed that most users cannot access that survey in Internet Explorer and Microsoft Edge.

We are using AD to log in. Once it logs users in it displays a message saying Survey is not accessible or is not available, despite the fact that i shared it to everyone in the organisation.

When users use Google Chrome, it works fine. But unfortunately the company policy is that users have to use IE/Edge as defualt browsers.

Can someone kindly assist with this?

Thanks in advance.

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4 Replies
JordanMiller4
Frequent Contributor

Try test loading the forms from somewhere outside of your company's network and see if that does the trick.

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LebogangMashishi2
Emerging Contributor

Unfortunately i cannot access our Portal for ArcGIS using a different network

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JordanMiller4
Frequent Contributor

Maybe see if your company has a VPN you can install on to your home PC for testing.

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LebogangMashishi2
Emerging Contributor

Great, will do so and revert back. Thank You so much