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ArcPro dialog boxes showing up halfway off screen

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10-08-2020 08:30 AM
JakeJohnson
Occasional Contributor

I recently changed monitor size from 1080p to 4k. ArcPro keeps opening dialog boxes like progress bar windows halfway off screen; it won't remember its location if I move it where it's visible. This keeps confusing me because it looks like ArcPro is idle if I forget this new behavior.

I've tried looking at the registry but found nothing relevant.

16 Replies
DevinRoth
Occasional Contributor

I'm still seeing this issue in October 2023 - especially creating new projects or trying to open templates. 

Is there a current solution for this?

DevinRoth
Occasional Contributor

I was able to get help from Esri tech support on this. They were very helpful. They performed a soft reset of ArcGIS Pro without uninstalling. They were able to preserve my Favorites, while deleting other settings.

Case number was 03457608 

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Bud
by
Legendary Contributor
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Bud
by
Legendary Contributor

Somewhat related:

ArcGIS Pro random freezing

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ChelseaRozek
MVP Regular Contributor

in case anyone is like me and working through a remote desktop, using the built-in onscreen keyboard utility allowed me to use Alt + Spacebar to move the off-screen dialog box instead of it just working on my physical computer

CannonFidler
New Contributor

Hi there everyone, 

I was having a similar issue, especially after changing my display settings on my laptop and monitor. I know the alt+spacebar+m worked for many people but it did not help me. I reached out to my company's IT department and they gave me a solution that has worked well so far! 

Navigate to your AppData folder, under local (not roaming), go to ESRI, and then change ArcGISSettings.xml to ArcGISSettings_old.xml. (This will reset your toolbar settings). 

Open ArcGIS and hopefully your problem will be solved longterm! 🙂 

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