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Indicate if dialog with exclusive focus is open off-screen

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04-22-2024 10:37 AM
Status: Open
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Bud
by
Legendary Contributor

ArcGIS Pro 3.2.2

Sometimes, a dialog opens off-screen, either completely off any screen or on a different screen. The dialog has exclusive focus, so ArcGIS Pro is locked from clicks and appears to be frozen. The user isn't aware of the dialog, so they use the task manager to close Pro. That results in a loss of work and wasted time.

I'm wondering if ArcGIS Pro could indicate that a dialog is open. For example, put bolded "Dialog Open" text in the Pro title bar. Or something better.

That way, we'd know that a dialog is open, and we could possibly find a way to move it or close it using keyboard shortcuts, such as this (untested):

“…Press alt-space and then the 'm' key, which then allows you to use the arrow keys to move the dialog box back onto the screen.”

https://community.esri.com/t5/arcgis-pro-questions/arcpro-dialog-boxes-showing-up-halfway-off-screen...

2 Comments
LaurenLumHee

I second this idea!! Since I work on multiple monitors sometimes I think ArcGIS Pro is hung up, but then I realize the dialog box opened on another screen. If ArcGIS Pro could highlight in another color or have the 'Dialog Open' display that would be so helpful.

An example of this happening would be the process for overwriting a web layer. The Sharing panel has a spinning icon --that makes you think it's still loading, but really there's a dialog box that pops up to select the layer you want to overwrite (and typically it's off on another screen).

Bud
by

This continues to be a serious issue for users.


Here's a classic case:

User: I tried to copy and paste an annotation and my arcpro is frozen in time no thinking, no maybe it's doing something. Just peacefully humming and frozen.

Me: Any chance there's a dialog open off-screen?

User: not that I can see or find. there's no idincation there is a dialog open though if i view all screens and tabs or if i see another arcpro window 

Me: I saw someone else go through something similar. There was no indication of a dialog being open if he viewed all windows via the taskbar, task manager, etc. But there was still a dialog open. 
He was using his surface at the time. He even tried plugging in the meeting room screen as a second monitor so that he could see the dialog. But the dialog still didn't show up on the second screen. I believe he used some keyboard shortcuts to move the dialog onto the main Surface screen.

User: Heckin' Pro
That is the most annoying thing in the world
there MAY be a dialogue open somewhere if you freeze. Not always 100% of the time but you must search everywhere for it before you force end the program

The user currently has this expression on their face.

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