Why aren't ArcGIS Online data usage credits charged to a user's credit limit?
We have observed that ArcGIS Online usage credits used by an organization for data uploaded to that organization are NOT charged to the credit limit of the user who uploaded the data, and the data usage credits are not limited by the credit limit of that user.
For example, recently a user with a 50 credit limit uploaded about 3 GB of data to our ArcGIS Online account for some brief testing. However, he left the data online and it continued to consume credits at from 12 to 25 credits/day for nearly a month, consuming over 550 credits in total. After using those credits he still has 47 credits remaining.
Credit usage over the month. The spikes are the user's data uploads.
User's remaining credits:
Why is a user able to consume 550 credits and not have it limited by their 50 credit limit?
This goes against our understanding of the credit limits. Is there documentation that explains why this happens?
Is there a setting that would allow us to charge data usage credits to a user's credit limit?
If this is possible within the current system, can ArcGIS Online credit usage be changed to apply a user's credit limit to their credits used for data storage?
Thanks, Peter. It looks like the credit usage documentation has been amended:
Configure credits—ArcGIS Online Help | Documentation
