Web Map Goes White After Adding New Layer

01-26-2023 05:06 PM
Labels (2)
New Contributor

Whenever I add a feature layer I created in ArcGIS Online to a web map the entire screen/map goes white. Nothing I've tried restore the map works and I've had to restart dozens of maps because of this. What is the issue?

2 Replies
Esri Contributor

Hi @HereLA 

I have not seen this before but there is a related support article which covers ArcGIS Online as well as ArcGIS Dashboards:

I hope it leads you to a resolution

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New Contributor II

Hi @HereLA ,

I just experienced this issue yesterday. I removed the feature layer and my work all came back. I still can't figure out why I'm experiencing this issue. Before sharing this specific Feature Class as a Web Layer, all other layers worked fine. 

In ArcGIS Pro 3.1.1, I tried Feature Class to Feature Class to see if that was the case and shared it as a Web Layer. Yet again, all of my work disappears when adding it in my web map.