Web App still requiring login

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09-05-2021 05:19 PM
sjeffs24
New Contributor

Hi,

 

I made a Web App that I shared publicly, but when I share it with people, it requires them to login.


I've made sure to enable 'Anonymous Access' and set all the layers to Public, but it still requires a login.

Map in question: https://duoiapyz6orbbcar.maps.arcgis.com/apps/instant/media/index.html?appid=8a835a53926040cda036c4d...

Layer 1: https://services8.arcgis.com/83kWpQ6ZMWkMqpij/arcgis/rest/services/sep4thcms/FeatureServer/0

Layer 2: https://services8.arcgis.com/83kWpQ6ZMWkMqpij/arcgis/rest/services/caltranscamerassnap/FeatureServer...

Thanks,

Sam

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21 Replies
David_Brooks
MVP Regular Contributor

@sjeffs24  do you have any widgets loaded that call on private services? A classic error I run into is when I duplicate an old web app, and the Search widget is referencing a private feature service from an old project .

Also, do you have a custom basemap gallery? Are the basemaps all public?

Also check the filter widget if using that. In fact, double check all widgets!

 


David
..Maps with no limits..
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sjeffs24
New Contributor

I have none of those.

All I have is two custom GeoJSON feature layers that I uploaded myself. Those are set to public.

 

Thanks,

Sam

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David_Brooks
MVP Regular Contributor

Can you share the URL of the webmap for us to check? That can rule out the content of the map then if that's accessible., And we can look at the app in more detail


David
..Maps with no limits..
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sjeffs24
New Contributor
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David_Brooks
MVP Regular Contributor

@sjeffs24  you've added links to the app and the layers but not the web map. The web map goes into the app. Unless I'm mistaken and there some new way of creating apps without needing to save a map first?

I can access the feature services rest endpoints no problem. So it's not those that are the issue. Did you set your web map to public as well? 


David
..Maps with no limits..
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sjeffs24
New Contributor

https://duoiapyz6orbbcar.maps.arcgis.com/apps/mapviewer/index.html?webmap=0794304336d04de592fee9828a...

Is this what you need? I don't really know what else I need to link, this site is still a maze to me

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David_Brooks
MVP Regular Contributor

Hi @sjeffs24 , so I don't have access to the map. That means it's not the configuration of the app that's your issue. It's whatever is in your map. If you're saying that those 2 feature layers are the only things in there, then it's your basemap that's the issue. What basemap do you have in there? Is it made by you or are you using the default basemap gallery?


David
..Maps with no limits..
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sjeffs24
New Contributor

I just have the Topographic basemap from the Gallery

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David_Brooks
MVP Regular Contributor

@sjeffs24  and have you enable public access for your organisation?

Screenshot_20210906-074424_Chrome.jpg


David
..Maps with no limits..
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