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WAB app freezes

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04-26-2024 01:18 AM
AnLizeGCC
New Contributor III

Hi,

Has anyone noticed random freezes recently on WAB apps?

Since a week or so, our AGOL WAB app seem to freeze, apparently only under MS Edge Version 124.0.2478.51, quite randomly. Most of the users are impacted, some still go through without any issue. I cannot seem to identify what is the issue, nothing has changed in the app. It seems to be linked to Edge more so. So far no issue in Chrome or Firefox.

It freezes when validating the splashscreen, or accessing layer list widgets. You can try it yourself if you're curious (WARNING: this might freeze the whole tab). The tab then starts to have a high CPU usage for 30sec+ before being usable again. 

Any thought? Thank you.

https://galwaycoco.maps.arcgis.com/apps/webappviewer/index.html?id=3570e45b0e354cf0b740ecbc7505adb2

21 Replies
SophieSanders
New Contributor II

We experienced the same thing on Web App Builders from AGOL, that previously worked on all mobile devices but suddenly started crashing particularly for Android users, setting the large polygon layers to default resolved this for us

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AnLizeGCC
New Contributor III

Hi,

Apparently this was fixed with the last release of MS Edge:

AnLizeGCC_0-1718783658112.png

Quick tests shows it works indeed.