Labels not working in ArcGIS Online

[Sean_Wray]

Labels are not showing up on my community facilities layer. I published from ArcPro with labels no luck. I then removed all label configuration from ArcPro and published no labels at all and then tried to turn them on in AGOL and that didn't work either. 

When I enable labels on other layers in the map, they work. This leads me to believe that there is something up with the community facility layer.

data is there...

[RussRoberts]

Can you share the map published from Pro that is showing the issue?

[Sean_Wray]

https://garver.maps.arcgis.com/apps/mapviewer/index.html?webmap=765a3aadfaae4f4cb1174ad2e3e51dd0

I'll share it for the day

[RussRoberts]

Looks like those are multipoint and we have an open issue with labeling in the JSAPI to support this. The support ticket to support labels on multipoint is: BUG-0001375864

The error for the labeling was in the browser dev console: "Unable to create labels for layer, geometry type 'esriGeometryMultipoint' is not supported"

I'll create a ticket to hide labeling component in MV to reduce confusion there until multipoint support is added at the API level.

[Will]

Hi, I can't any reference to this bug (BUG-0001375864) in the support pages, but yet it still seems labeling multipoint geometries in AGOL Map Viewer does not work - what is the status of this issue, is it a bug being addressed, or is it a known limitation with no plans to fix it?  Thanks.

[RussRoberts]

known limit right now, we are waiting on API support  which is logged under BUG-000137586

[Sean_Wray · Accepted solution]

So - I'll convert my multipoint feature to point features and label.

[Mark_Wilson]

I have a similar issue - when creating a web layer from a feature class and the labels are not displaying in AGOL Map Scene. Only able to label with the Object_ID field.

Thanks for your help

[ElisseDeleissegues1]

I am also experiencing published feature layers not showing labels, but my situation is slightly different.

Please see the following:

Labels do not appear when viewed in Map Viewer from FeatureServer (see attached)

https://services3.arcgis.com/fsrDo0QMPlK9CkZD/arcgis/rest/services/COMMERCIAL_USE_PARCELS/FeatureSer...

[{"labelPlacement":"esriServerPolygonPlacementAlwaysHorizontal","labelExpression":"","labelExpressionInfo":{"value":""},"useCodedValues":true,"symbol":{"type":"esriTS","color":[0,0,0,255],"backgroundColor":null,"borderLineColor":null,"verticalAlignment":"bottom","horizontalAlignment":"left","rightToLeft":false,"angle":0,"xoffset":0,"yoffset":0,"font":{"family":"Times New Roman","size":8,"style":"normal","weight":"bold","decoration":"none"}},"minScale":12983.3348645505,"maxScale":0}]}

However, when viewed in AGOL, the labels are showing as expected (see attached)

This is affecting a third party application map

[RussRoberts]

The labelinginfo is empty

"labelExpression": "",
"labelExpressionInfo": {
"value": ""
},

and not pointing to  to what the screenshot for the working case would be the expressioninfo pointing to a field or another expression like  "$feature["GIS_COMMERCIALTABLE_CLASSIFICAT"]"