Custom Logo in Header of MapTour

[EldredAllen]

In the Application Settings of my MapTour in AGOL under the Heading tab there is the option to add a custom logo, all you're supposed to do is provide the image URL under the specified size, but no matter what I do I cannot get the custom logo to appear.

I have an image stored on Flickr as a thumbnail, 116 x 50 pixels, and I copy the link to the image (not just the Flickr page) and put that in the URL section to customize the logo but alas it does nothing.

I cannot find an answer to this problem.  I have read another thread saying you cannot remove an ESRI logo but in AGOL it gives the option to do this so shouldn't it work?

Any one else experience this?

[JonMontgomery]

[RIGHT][/RIGHT]I've been able to change logos in my storymaps with no problem.  What kind of an image file is the logo you are trying to use? Also, have you tried using a smaller sized image?

Might also want to try posting in the story maps section of the forum to see if anyone there has any insight as well.
http://forums.arcgis.com/forums/264-Story-Maps

Best

[EldredAllen]

Thanks for the response Jon.  My image is quite a bit smaller than the requirement and it is a JPEG, I'll try the Storymap forum as you suggested as well.

[EldredAllen · Accepted solution]

I was able to add my logo to the Header of the MapTour by uploading my JPEG to AGOL into My Content and then sharing it publicly.  Once I did that I could copy the URL from AGOL and use it in the MapTour to set my Custom Logo in the Application Settings.