Cannot export high resolution image from Web App.

[LauraPreidis]

Hello -

I need to be able to export high resolution images from my web mapping application. The images are grainy, weird zoom levels, and inconsistent. Why is this so difficult? I called technical support and they are trying to help, but I am still stuck. 

App: ArcGIS Web Application  

I added the print widget and have been messing with it for hours.

I need a 10" by 5.9" image at ~300 DPI.

THANK YOU!

[HamedFarzin]

Hi Laura, preset value for resolution in Print widget for web app is 96 DPI. you can click on advance and set it to your required resolution. 

[LauraPreidis]

Hello -

I have done that. It does not work. 

[HamedFarzin]

Do you mean it does not create PDF or it does not show the image on the PDF? 

[LauraPreidis]

APP: https://llog.maps.arcgis.com/apps/webappviewer/index.html?id=560c8074de994026a729cecaf5e5103d    

Settings:

Output: (ignore black border from my snipping tool)

[HamedFarzin]

Thank you for sharing screen, the base map is not high quality image. It is 96 dpi 

I print it out a map by changing DPI to 900 and creating PDF. it seems a bit better. My suggestion will be change the base map to something High Resolution and try again.

Thank you!

[HamedFarzin]

[LauraPreidis]

Thanks for the help.

I changed the basemap to "World Ocean Base" by Esri. 

I went back to the app and tried again...

Still not working:

[HamedFarzin]

The free base maps are not high resolution, for this reason many companies they will capture their own data and create a base map to meet the requirement needed for a project. Sorry cant help much in this case. 

[LauraPreidis]

Regardless of the basemap, any idea why the exported image's size and scale is all over the place?