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Bogus alerts after upgrade to 2024.1

334
2
02-18-2025 12:42 PM
TylerTheobald
Emerging Contributor

Love that actual email alert info has been added back in with 2024.1, but we are now getting alert emails at regular intervals that can't be reconciled to actual alerts in Monitor.    They look like the following with no component information and "Invalid DateTime" being the bogus alert signature.  Anyone else experience this or have additional info?

 

ID

OPENED AT

CLOSED AT

STATE

STATUS

ALERT RULE

COMPONENT NAME

COMPONENT ADDRESS_INTERNAL

COMPONENT TYPE - SUBTYPE

METRIC NAME

371

Invalid DateTime

Invalid DateTime

Resolved

Critical

Average <

100

    
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2 Replies
IrisHadarStltd
Regular Contributor

hi,

When you receive the email, the subject line will include the notification name, and it should also reference the subscribed event name that triggered the email.

This information can help you locate the notification and fine-tune it.

However, I should mention that, in my case, the triggers are not firing the same way as they did before the upgrade. Here’s how it appears in my system:

IrisHadarStltd_2-1739955763620.png

 

 

 

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DerekLaw
Esri Esteemed Contributor

All,

Can you please contact Esri Tech Support so they can investigate further and reproduce the issues you're encountering? Thanks.

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