Hi Beth,
Thanks for the additional information. When I set the scale setting under the Style Results section, the scale setting isn't honored after the search is made. The map zooms to the same level, which is the parcel level. Here's a screen shot of my results:
Scale setting set to city zoom levelMap zooms to parcel level after search instead of city level as specified in the scale settings
You can see I set the scale setting to city, but the map zooms to parcel level after the search instead of city level.