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Power-Bi can't sign in to ArcGIS Online

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11-09-2021 03:03 AM
by Anonymous User
Not applicable

Hi,

I am trying to access my arcgis organizational account but it gives me a blank page after providing the credentials.

I'm using the latest power-bi version.

 

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11 Replies
JayantaPoddar
MVP Esteemed Contributor

Did you try clearing cache in Power BI, and try again?

 



Think Location
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BenHolmes1
Occasional Contributor

I'm seeing the same issue, where I can't log into AGOL from Power BI

I've tried the following:

  • Clear caches in Power BI Options.
  • Clear the CEF and Cache folders (Power BI Store Version)
  • Uninstall Power BI (Store Version)
  • Installed Non Store Power BI
  • Restarted machine

Still cannot log into AGOL.

Existing maps in Power BI do work.

Just can't create new ones.

 

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lvargas
Regular Contributor

Hello,

I have version 2.99.621.0 64-bit (November 2021) on Windows 10 and it doesn't work. I have already deleted the cache, uninstalled, reinstalled... but the same issue; no access to AGOL or AGE sites, just the blank window.

Regards.

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BenHolmes1
Occasional Contributor

Yes, I'm also on the November 2021 edition, on which I'm experiencing the issue.

I've also upgraded to ArcGIS Pro 2.9 (if that has any relevance).

Ben

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by Anonymous User
Not applicable

We just identified an issue on the Microsoft side yesterday with the November release and they have a patch for it that will go out very soon, rumored early next week, that will fix this.

 

AlfonsodelaVega
Emerging Contributor

Any updates? I still having this problem. I tried the solution of @BenHolmes1 without results.

 

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lvargas
Regular Contributor

Hello,

It seems that ESRI and Microsoft fixed the issue and it is now possible to log in to AGOL and AGE.

NOTE: I am using the version 2.99.862.0 64-bit (November 2021).

Regards.

AlfonsodelaVega
Emerging Contributor

Yes is fixed!! 

Just in time to finish my work.

Thanks

by Anonymous User
Not applicable

I've tried upgrading powerbi to the latest version (October 21) and there was a problem with my workplace network (restricted) so I tried a different network and now it works fine. 

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