Power-Bi can't sign in to ArcGIS Online

[Anonymous User]

Hi,

I am trying to access my arcgis organizational account but it gives me a blank page after providing the credentials.

I'm using the latest power-bi version.

[JayantaPoddar]

Did you try clearing cache in Power BI, and try again?

[BenHolmes1]

I'm seeing the same issue, where I can't log into AGOL from Power BI

I've tried the following:

• Clear caches in Power BI Options.
• Clear the CEF and Cache folders (Power BI Store Version)
• Uninstall Power BI (Store Version)
• Installed Non Store Power BI
• Restarted machine

Still cannot log into AGOL.

Existing maps in Power BI do work.

Just can't create new ones.

[lvargas]

Hello,

I have version 2.99.621.0 64-bit (November 2021) on Windows 10 and it doesn't work. I have already deleted the cache, uninstalled, reinstalled... but the same issue; no access to AGOL or AGE sites, just the blank window.

Regards.

[BenHolmes1]

Yes, I'm also on the November 2021 edition, on which I'm experiencing the issue.

I've also upgraded to ArcGIS Pro 2.9 (if that has any relevance).

Ben

[Anonymous User]

We just identified an issue on the Microsoft side yesterday with the November release and they have a patch for it that will go out very soon, rumored early next week, that will fix this.

[AlfonsodelaVega]

Any updates? I still having this problem. I tried the solution of @BenHolmes1 without results.

[lvargas]

Hello,

It seems that ESRI and Microsoft fixed the issue and it is now possible to log in to AGOL and AGE.

NOTE: I am using the version 2.99.862.0 64-bit (November 2021).

Regards.

[AlfonsodelaVega]

Yes is fixed!! 

Just in time to finish my work.

Thanks

[Anonymous User]

I've tried upgrading powerbi to the latest version (October 21) and there was a problem with my workplace network (restricted) so I tried a different network and now it works fine.