Enterprise 11.3 Experience Builder “Export to CSV” Returns Empty Zipped Folder

[KathrynWesson]

We’re running into an odd issue with the “Export to CSV” option in Experience Builder. When exporting from the Legend widget, instead of a CSV, we get a strangely-named alphanumeric zipped folder that's completely empty.

Other export formats are working fine, and the issue only happens to one of our layers (a referenced feature layer service), which suggests something might be problematic with the service. However, when I pull the same web map into Web AppBuilder and use “Export all to CSV” on that layer, it works with no problems.

We’ve double-checked all settings to confirm that exporting is allowed. From the attribute table in Experience Builder, “Export to CSV” produces the same empty zipped folder unless I first make a selection. In that case, exporting the selection works and gives me a valid CSV.

Has anyone else run into this behavior?

[ShengdiZhang]

Hi @KathrynWesson ,

In Experience Builder, the "Export All" function uses the "Create Replica" service operation, which is not used in Web AppBuilder. I suspect the problem lies with the service itself.

Shengdi

[KathrynWesson]

Thanks for your reply, @ShengdiZhang. We were able to track down the issue on our end. It looks like the map needs to reference the overall feature layer, rather than an individual layer ID, in order for the data to export as a CSV instead of a zipped folder. We didn’t encounter this behavior earlier in the year, so what changed, and why?