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Portal for ArcGIS Installation error "Installer No longer responding"

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06-21-2019 02:33 AM
VinodBorkar1
by
Emerging Contributor
‎06-21-2019 02:33 AM

Trying to install Portal for ArcGIS 10.5.1 on Windows Server 2012, but getting  the error "Installer No longer responding" 

So please suggest above issue.

Attached error .

Preview file
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6 Replies
JonathanQuinn
by Esri Notable Contributor
Esri Notable Contributor
‎06-25-2019 05:48 PM

If you click "Retry", what happens? I've seen this as well but "Retry" should allow it to continue.

BugPie
by
Frequent Contributor
‎04-25-2021 03:43 PM

FWIW - At 10.6.1 and upgrading to 10.8.1 I was presented with this message as well.  I was able to click "Retry" and it kept on going. The entire portal.exe upgrade process took almost 3 hours. 

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VinodBorkar1
by
Emerging Contributor
‎06-27-2019 01:24 AM

After click on retry also not completing installation process. and giving same error.

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VítorAntão
by Esri Contributor
Esri Contributor
‎09-20-2019 05:02 AM

this is happenig the same with me. Im trying to install Portal for ArcGIS 10.7.1, and during the install it gives me an error "Installer No longer responding". Anyone knows the solution for this ? thanks?

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KernRanjitsingh2
by
New Contributor
‎10-29-2019 11:15 AM

Has this been resolved?

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KernRanjitsingh2
by
New Contributor
‎10-29-2019 11:29 AM

Update. I just hit the "Retry" button and it chugged along. Took a while, but it progressed. I would recommend however, that a VM snapshot is done on that machine before the installation ever begins in case the registry or otherwise becomes corrupted for some reason or another. Then try a fresh install again. 

Kind regards,