Cannot set hosting server. "Failed to validate the server managed database"

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10-11-2019 09:07 AM
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Occasional Contributor III

I am trying to set a federated server as the hosting server of my portal for ArcGIS (all is version 10.7.1).

When I try it, I receive the following error:

In ArcGIS Manager, I can see that I have an error when trying to validate the Relational data Store:

In the server log I see this error: The connection property set was missing a required property or the property value was unrecognized. Underlying DBMS error[FATALE: nessuna voce in pg_hba.conf per l'host "10.215.40.58", utente "hsu_h43ki", database "db_86rvv", SSL non abilitato SQLSTATE=]

How can I fix this error and be able to set the hosting server?

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4 Replies
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Occasional Contributor

Hello Alessandro,

Is this a fresh installation of the ArcGIS Enterprise? Or is there existing content in the Data Store?

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Occasional Contributor III

Cody Marsh

Thanks for the feedback and sorry for the late answer.

It's not a fresh installation but there's nothing hosted, so if you suggest to uninstall I can go with it without any problem.

Just want to be sure that I don't "break" anything since it's not the first time for me uninstalling a component of the ArcGIS Enterprise deploy and "break" something

Anyway, i really appreciate any suggestion from your side.

Thanks.

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Occasional Contributor

That could be a possibility, but I did notice that you also have a Tile Cache that validates. Do you have anything hosted in that Data Store?

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Occasional Contributor III

Nope, but I guess I have a buggy installation.

I tried the WebGIS Dr initially (on a 10.5 version), but that didn't work.

So I tried the exportSite/importSite approach for migrating the single machine deployment onto another server.

Most likely this approach has led to an unstable installation and trying to fix everything is getting tedious. I guess it's time to reinstall everything from scratch.

Thanks for your help anyway, really appreciate it!

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