Mcaffe Anti Virus and Server

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2
03-21-2019 12:17 AM
ModyBuchbinder
Esri Regular Contributor

Yesterday we made an update to our McAfee anti virus.

We have many services. One Map Service have a maximum instances of 20 but it is never getting more then 8 instances running.

After the update it got 20 instances running (on the two servers we have). Other map services and image services was not affected.

The number of requests was not too big and publishing a different map service on the same data worked fine.

When we stopped the anti virus everything went back to normal.

Any ideas?

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2 Replies
ThomasNoble
New Contributor III

Hi Mody Buchbinder‌,

You can most likely resolve the issue by adding exceptions for the following directories:

  • <installation drive>:\arcgisserver
  • <installation drive>:\Program Files\ArcGIS\Server
  • <installation drive>:\Python27

More information can be found here.

Best,

Thomas

RobertBorchert
Frequent Contributor III

Your IT department actually uses McAfee?

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