11.3 Portal sign in issue with openID

[WilsonLee]

Hi all,

We are having an issue signing in to the 11.3 Portal with pre-added members via the ArcGIS API script.

All the members are added to the portal, but when a user tries to sign in via OpenID, we receive the message:

"The username you entered is not a member of this organization. Please request an invitation from its administrator."

In the portal, the user is shown as "NEVER Logged In". Do you have any idea what might have been set up incorrectly?

Thanks!

W

[GIS-Chris]

Hi @WilsonLee 

What have you set up in the "ArcGIS username field/claim name" field? Is it set at all? And which scopes have you set? Can you maybe post you whole settings (but redact sensitive information!)? Makes it easier to help.